- Report: #855395
Report - Rebuttal - Arbitrate
Complaint Review: CVS Caremark
CVS Caremark Lack of Communication, Bad Service, Constant Calls Internet, Internet
*Author of original report: The Answer
*Author of original report: My stupid complaint
*Consumer Comment: Problems in Iran and North Korea
*Consumer Comment: If this is such a life critical med....
*General Comment: Tired of stupid complaints
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I had a prescription that I have to have and cannot miss a dose. They informed me that they needed to contact my dr. and renew my refill. This is a normal occurance and works most of the time. But sometimes they contact the dr. and get no response or other times they do not contact my dr. but say they do....it's a "he said, they said" thing when I call them. If CVS tries to contact your dr. and hears nothing, they do not contact you the customer to let you know that your refill is not coming. It is not until you are out of medication before you notice and then it's too late.
I would never recommend CVS for online presciption for any time sensitive medication....vitamins or non-essential meds only.
This report was posted on Ripoff Report on 03/17/2012 05:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/CVS-Caremark/internet/CVS-Caremark-Lack-of-Communication-Bad-Service-Constant-Calls-Internet-Internet-855395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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