• Report: #14928

Complaint Review: CYBERSONIC/AMDEN CORPORATION

  • Submitted: Sat, February 23, 2002
  • Updated: Sat, February 23, 2002

  • Reported By:KENNER LA
CYBERSONIC/AMDEN CORPORATION
370 AMAPOLA AVENUE STE. #102 TORRANCE, California U.S.A.

CYBERSONIC PROMISED TO WAIVE S/H ON SECOND ORDER AND DIDN'T

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I ORDERED MY FIRST CYBERSONIC SYSTEM THROUGH AN INFORMERCIAL. IN MY ORDER WAS A COUPON THAT ENTILED ME TO FREE SHIPPING AND HALF PRICE ON MY NEXT ORDER.

I WAS CHARGED FOR SHIPPING, BUT I COULD NEVER GET THROUGH TO CUSTOMRER TO COMPLAIN. FINALLY, I CALLED THE CYBERSONIC OFFFICE AND COMPLAINED (NOT A TOLL-FREE NUMBER).

THE WOMAN ON THE PHONE APOLOGIZED AND ASSURED ME THAT SHE WOULD ISSUE A CREDIT TO ME.

THIS OVER A MONTH AGO; I'VE RECEIVED TWO STATEMENTS AND NO CREDIT! STILL, I CAN'T GET ANYONE ON THE PHONE.

CUSTOMER SERVICE IS HORRIBLE.

Kathy
KENNER, Louisiana

This report was posted on Ripoff Report on 02/23/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/CYBERSONICAMDEN-CORPORATION/TORRANCE-California-90501/CYBERSONIC-PROMISED-TO-WAIVE-SH-ON-SECOND-ORDER-AND-DIDNT-14928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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