- Report: #943546
Report - Rebuttal - Arbitrate
Complaint Review: CYMAX
CYMAX CUSTOMER SERVICE & PRODUCTS ARE BOTH DAMAGED, Internet
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I immediately took multiple pictures of the damage and emailed customer service the pictures along with all the pertinent information regarding my order. Two days later I got a canned response asking me to send them pictures. I sent them again along with a written description of the damage.
Two days later I got an email from them stating they need pictures. Idiots! I went to the website and willed out their online form and attached the pictures requesting a replacement part. No response. I called them, they said to submit the form. I stated that I have submitted the form and multiple emails they said they would contact the manufacturer. Well that was a month ago and I have heard nothing since.
DO NOT BUY ANYTHING FROM CYMAX.
This report was posted on Ripoff Report on 09/19/2012 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/CYMAX/internet/CYMAX-CUSTOMER-SERVICE-PRODUCTS-ARE-BOTH-DAMAGED-Internet-943546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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