• Report: #943546

Complaint Review: CYMAX

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, September 19, 2012
  • Updated: Wed, September 19, 2012

  • Reported By: Sherry — La Marque Texas U.S.A.
CYMAX
Internet United States of America

CYMAX CUSTOMER SERVICE & PRODUCTS ARE BOTH DAMAGED, Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

CYMAX SELLS CUSTOMER RETURN ITEMS AND JUNK REAL STORES CAN'T GET RID OF. I paid full price for a bed that had to be assembled upon arrival. The cheap shipping b**tards dumped the 250 pound box on my driveway and drove off.  Glad it wasn't raining that day. When they dumped it they broke part of the bed headboard because there was noticeable damage to the box from the outside.  We opened it right then and inspected the contents and the headboard backing was broken 3 inches from one end.  Sloppy service.

I immediately took multiple pictures of the damage and emailed customer service the pictures along with all the pertinent information regarding my order.  Two days later I got a canned response asking me to send them pictures.  I sent them again along with a written description of the damage. 

Two days later I got an email from them stating they need pictures.  Idiots!  I went to the website and willed out their online form and attached the pictures requesting a replacement part. No response.  I called them, they said to submit the form.  I stated that I have submitted the form and multiple emails they said they would contact the manufacturer.  Well that was a month ago and I have heard nothing since.

DO NOT BUY ANYTHING FROM CYMAX.

This report was posted on Ripoff Report on 09/19/2012 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/CYMAX/internet/CYMAX-CUSTOMER-SERVICE-PRODUCTS-ARE-BOTH-DAMAGED-Internet-943546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on CYMAX

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory