• Report: #1058683

Complaint Review: Cabelas

  • Submitted: Wed, June 12, 2013
  • Updated: Wed, June 12, 2013

  • Reported By: CABELAS RAPED ME — LONGMONT Colorado
Cabelas
Internet USA

Cabelas Cabelas shorted my product via FALSE ADVERTISING then told me to "F" off afterward  Internet

*Consumer Comment: Give us all a break.

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I ordered two of their 8-pound containers of rifle powder. The picture shows the 8-pound container and the picture also shows rifle powder. I had to pay a special hazard fee and had to wait additional shipping time. When the product arrived, I noticed the box was way too small for what I ordered. I open it up and have two small containers of shotgun powder(not rifle powder that I had ordered). And the two containers are only 14 ounces each.
 
I called customer service and the best they could do was offer me a gift card for the hazard fee and told me to try to find someone in my area that would buy the incorrect merchandise from me! WOW! I haven't been treated like this before at Cabela's.  I was also told that the 8 pound container isn't available and it must have been a web error. I was told that there is a chart below this and I must have selected the wrong item on the chart. I don't even remember there being any charts present when I placed my order.
 
I am really upset, I've shopped with Cabela's a long time. The closest Cabelas to us is over 3 hours away and my wife and I driven that far on Saturdays just to go to Cabelas sometimes. We are dedicated Cabelas customers. 
 
Customer service helped none at first. Then they refunded me the amount I paid. The problem is that they advertised a certain quantity of product at a certain price, now cant deliver it and said its not available. 
 
After the refund, I still wasn't satisfied, I originally asked for my original order (the 16 pounds of rifle powder) (which I already ordered and paid for) at no additional cost. I didn't care if I received 16 different packages of the 1 pound quantity (sense supposedly the item on their website doesn't exist) just so I got what I ordered. But after they ignored me and blew me off, I just asked for 2. Just 2 pounds of rifle powder for free. No response.
 
I know that there are two new stores being opened in the Denver area soon where we live(and we are very excited about going to them both.  I will not step foot in either store and my business will be fully spent at BassProShops.  

Unhappy and I feel consumer-raped by Cabelas.


This report was posted on Ripoff Report on 06/12/2013 03:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cabelas/internet/Cabelas-Cabelas-shorted-my-product-via-FALSE-ADVERTISING-then-told-me-to-F-off-afterwar-1058683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Give us all a break.

AUTHOR: Knightly - ()

You think you ordered an item that they don't even sell.    You should probably refrain from drinking while ordering things online.  

  The gave you a full refund and you're crying rape.    I suggest you grow a pair, princess.

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