- Report: #959646
Report - Rebuttal - Arbitrate
Complaint Review: Cablevision
CablevisionJericho Tmpk Jericho, New York United States of America
Cablevision Optimum Deceptive company with unprofessional customer service Jericho, New York
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The dvr was glitchy and the words wouldn't match the scene of the show.
The boxes were swapped out and the defective ones were returned .
After about an hour the new box was working just as bad .
Initially when I had the cable installed the man who hooked up my cable took my out of date boxes with him to return.
After signing up for fios I returned the remaining epquitment and now they are saying that a box is missing and I owe 400$
I have all the recipts from the return and they are still claiming I have the box.
Why would I keep it ? The customer service people antagonize my wife treating her like a teenager
Do not do business with these people!
And just to boot they charged me for 2 months of service after I cancelled but later reversed most of it.
This report was posted on Ripoff Report on 10/24/2012 04:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cablevision/Jericho-New-York-11758/Cablevision-Optimum-Deceptive-company-with-unprofessional-customer-service-Jericho-New-959646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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