- Report: #850713
Report - Rebuttal - Arbitrate
Complaint Review: Cadillac of Las Vegas West
Cadillac of Las Vegas West5185 W Sahara Ave Las Vegas, Nevada United States of America
Cadillac of Las Vegas West Finance: Norman Garcia, I bought a 2005 CTS from Cadillac of Las Vegas on Sahara. My first financed Car. The Finance guy Norman Garcia never told me he took off the 3yr paid oil changes when I was getting financed, that make Las Vegas, Nevada
*Consumer Comment: What Did The Contract Say?
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I spoke to his manager Ryan Hardy Finance Director and he told me that I bought the vehicle and there is nothing He can do about it now.
I found out a month after I purchased my vehicle and told the manager about it. The only reason why I found out that I don't get oil changes, was when I went to get an oil change and they tried to charge me and I told them that this was included when I purchased the vehicle.
I got lied to and I feel that they really screwed me over, I would of not purchased the vehicle at the price I got it without the oil changes because oil changes add up real fast. I did the math and with the oil changes the purchase price worked for me. The manager of Cadillac just shun me away.
This report was posted on Ripoff Report on 03/08/2012 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cadillac-of-Las-Vegas-West/Las-Vegas-Nevada-89146/Cadillac-of-Las-Vegas-West-Finance-Norman-Garcia-I-bought-a-2005-CTS-from-Cadillac-of-La-850713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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