- Report: #973631
Report - Rebuttal - Arbitrate
Complaint Review: Cafe Cup
Cafe CupPacoima, California United States of America
Cafe Cup Official Cafe Cup Website What a RIPOFF!!! Pacoima, California
*Author of original report: Issue Solved
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I went to the company's website address, getcafecup.com, and read the entire page before I placed my order. The wording sounded pretty straight-forward, so I began my order online. I knew that if I placed my order for "one" it would automatically be doubled for free (as stated on television and online). So that would be $10.99 plus shipping of $6.99 for each set (Total $24.97).
Then I thought I would upgrade to the Deluxe for $9.99 with "free shipping." That would be about the same price, or so I thought. Turns out that one "Deluxe with free shipping" is actually $37.96.
To make matters worse, I thought I would increase my order to "two" sets so that I could give one away as a gift. When I selected my quantity for "two" it actually increased my order to "three." What....are you kidding me!!! My order turned out to be $113.88.
And that was the final screen...you didn't get a chance to see your order details before you "confirmed." I then tried to send them an email at firstname.lastname@example.org, however, that address is not in service. Go figure!
I am sick. My order should have been around $60, not $113.88. Times are hard right now and every cent counts. Shame on you!!!!!
This report was posted on Ripoff Report on 11/26/2012 05:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cafe-Cup/Pacoima-California-/Cafe-Cup-Official-Cafe-Cup-Website-What-a-RIPOFF-Pacoima-California-973631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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