• Report: #529139

Complaint Review: Cafe Saporito

  • Submitted: Thu, November 26, 2009
  • Updated: Tue, December 01, 2009

  • Reported By: D.Dubya — Round Rock Texas United States of America
Cafe Saporito
P.O. Box 4004 Evanston, Illinois United States of America

Cafe Saporito Seattle's Best Direct 79 dollars for 2 pounds of coffee, Didn't order / Not a customer FRAUD Evanston, Illinois

*Author of original report: Cafe Saporito / Seattle Coffee Direct Reactived a closed account and billed me twice for 79 dollars each for 2 LBs of coffee. OUTRAGEOUS CONDUCT !

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Several months ago I tried Seattle's Best Direct. What was supposed to be once a month turned in to 2 pounds a week at a very high cost. It took several phone calls to finally get them to cancel my order. That experience cost me several hundred dollars. That was 5 or 6 months ago. 3 weeks ago I received 2 pounds of coffee from " cafe Saporito". I called them and told them I was not a customer and didn't order any coffee. The operator said, sorry.. it was a mistake and would credit my account.  They didn't credit my account, instead I my account was hit for 79 dollars. Yesterday I received another package of coffee. Because of Thanksgiving I could not get through. Tomorrow I am going to my bank and file a complaint for authorized transaction.


This report was posted on Ripoff Report on 11/26/2009 04:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cafe-Saporito/Evanston-Illinois-60204/Cafe-Saporito-Seattles-Best-Direct-79-dollars-for-2-pounds-of-coffee-Didnt-order-Not-529139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Cafe Saporito / Seattle Coffee Direct Reactived a closed account and billed me twice for 79 dollars each for 2 LBs of coffee. OUTRAGEOUS CONDUCT !

AUTHOR: D.Dubya - (United States of America)

Several months ago I tried Seattle's Best Direct. What was supposed to be once a month turned in to 2 pounds a week at a very high cost. It took several phone calls to finally get them to cancel my order. That experience cost me several hundred dollars. That was 5 or 6 months ago. 3 weeks ago I received 2 pounds of coffee from " cafe Saporito". I called them and told them I was not a customer and didn't order any coffee. The operator said, sorry.. it was a mistake and would credit my account.  They didn't credit my account, instead I my account was hit for 79 dollars. Yesterday I received another package of coffee. Because of Thanksgiving I could not get through. Tomorrow I am going to my bank and file a complaint for authorized transaction.

Nov 30, I was told today that it would take 30 to 60 days to get a refund. I also had to cancel my debt card to stop any further transactions by this company. They really should be brought up on charges by the Attorney General's office.
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