- Report: #312405
Complaint Review: Cal Spa
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| Cal Spa 14608 Hwy 99
Lynnwood, Washington U.S.A. |
|
Cal Spa Jim The Owner Paid $600 for an extra pump/seat of jets that has never worked more than 30 days. Lynnwood, Washington
*Consumer Suggestion: Cal Spa Service Agent Offers Help
*Consumer Suggestion: Cal Spa Service Agent Offers Help
*Consumer Suggestion: Cal Spa Service Agent Offers Help
*Consumer Suggestion: Cal Spa Service Agent Offers Help
*UPDATE Employee: Cal Spas Customer Care would like to assist
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Jim, the owner, talked us into paying an extra $600 for a seat with jets and dedicated motor that would do different speeds etc. it was nice but the longest it ever worked was 30 days, they replaced the switch but within 30 days it was broken. Its been unplugged ever since. since service is so terrible we knew they would never repair it. we had to badger them just to fix it once. we bought the spa brand new. I think there should be a class action suit brought against these people. they are rip offs.
Mike in south king county
Federal Way, Washington
U.S.A.
Mike in south king county
Federal Way, Washington
U.S.A.
This report was posted on Ripoff Report on 02/26/2008 09:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cal-Spa/Lynnwood-Washington-98037-5500/Cal-Spa-Jim-The-Owner-Paid-600-for-an-extra-pumpseat-of-jets-that-has-never-worked-more-312405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
Cal Spa Service Agent Offers Help
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Friday, May 30, 2008
I was just made aware of the problems you are having with your Cal Spa.
I am an authorized Cal Spa service agent based out of Marysville, WA. I am not the dealer who sold the tub but I will work with the factory to to sove the problem you are having with your Cal Spa product.
It sounds like you are having problems with the "ATS" seat in your tub. Before I can assist you I'll need more information.
Please, contact me at:
Tom Davis
Owner
County Pool & Spa
I am an authorized Cal Spa service agent based out of Marysville, WA. I am not the dealer who sold the tub but I will work with the factory to to sove the problem you are having with your Cal Spa product.
It sounds like you are having problems with the "ATS" seat in your tub. Before I can assist you I'll need more information.
Please, contact me at:
Tom Davis
Owner
County Pool & Spa
Respond to this report!
What's this? #2 Consumer Suggestion
Cal Spa Service Agent Offers Help
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Friday, May 30, 2008
I was just made aware of the problems you are having with your Cal Spa.
I am an authorized Cal Spa service agent based out of Marysville, WA. I am not the dealer who sold the tub but I will work with the factory to to sove the problem you are having with your Cal Spa product.
It sounds like you are having problems with the "ATS" seat in your tub. Before I can assist you I'll need more information.
Please, contact me at:
Tom Davis
Owner
County Pool & Spa
I am an authorized Cal Spa service agent based out of Marysville, WA. I am not the dealer who sold the tub but I will work with the factory to to sove the problem you are having with your Cal Spa product.
It sounds like you are having problems with the "ATS" seat in your tub. Before I can assist you I'll need more information.
Please, contact me at:
Tom Davis
Owner
County Pool & Spa
Respond to this report!
What's this? #3 Consumer Suggestion
Cal Spa Service Agent Offers Help
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Friday, May 30, 2008
I was just made aware of the problems you are having with your Cal Spa.
I am an authorized Cal Spa service agent based out of Marysville, WA. I am not the dealer who sold the tub but I will work with the factory to to sove the problem you are having with your Cal Spa product.
It sounds like you are having problems with the "ATS" seat in your tub. Before I can assist you I'll need more information.
Please, contact me at:
Tom Davis
Owner
County Pool & Spa
I am an authorized Cal Spa service agent based out of Marysville, WA. I am not the dealer who sold the tub but I will work with the factory to to sove the problem you are having with your Cal Spa product.
It sounds like you are having problems with the "ATS" seat in your tub. Before I can assist you I'll need more information.
Please, contact me at:
Tom Davis
Owner
County Pool & Spa
Respond to this report!
What's this? #4 Consumer Suggestion
Cal Spa Service Agent Offers Help
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Friday, May 30, 2008
I was just made aware of the problems you are having with your Cal Spa.
I am an authorized Cal Spa service agent based out of Marysville, WA. I am not the dealer who sold the tub but I will work with the factory to to sove the problem you are having with your Cal Spa product.
It sounds like you are having problems with the "ATS" seat in your tub. Before I can assist you I'll need more information.
Please, contact me at:
Tom Davis
Owner
County Pool & Spa
I am an authorized Cal Spa service agent based out of Marysville, WA. I am not the dealer who sold the tub but I will work with the factory to to sove the problem you are having with your Cal Spa product.
It sounds like you are having problems with the "ATS" seat in your tub. Before I can assist you I'll need more information.
Please, contact me at:
Tom Davis
Owner
County Pool & Spa
Respond to this report!
What's this? #5 UPDATE Employee
Cal Spas Customer Care would like to assist
AUTHOR: Customer Care Supervisor - (U.S.A.)
SUBMITTED: Monday, April 28, 2008
Mike:
We apologize that Jim from All Spas did not take care of your service issues. However, Cal Spas would like to see if we can assist. Please contact us at customerservice@calspas.com or give us a call at 800-225-7727 and reference this posting. Please provide us with your Serial number and model number so we can check if any Warranty coverage is issued on this item. We do have other service centers near your area that may be able to assist and resolve your issues. We look forward to assisting you in this matter.
-Customer Care Supervisor
800-225-7727
We apologize that Jim from All Spas did not take care of your service issues. However, Cal Spas would like to see if we can assist. Please contact us at customerservice@calspas.com or give us a call at 800-225-7727 and reference this posting. Please provide us with your Serial number and model number so we can check if any Warranty coverage is issued on this item. We do have other service centers near your area that may be able to assist and resolve your issues. We look forward to assisting you in this matter.
-Customer Care Supervisor
800-225-7727
Respond to this report!
What's this? 
