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  • Report: #473591

Complaint Review: Cal Spas & Carribean Pools And Spas

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  • Submitted: Sun, July 26, 2009
  • Updated: Sun, July 26, 2009

  • Reported By:Wilmington Delaware
Cal Spas & Carribean Pools And Spas
1462 East Ninth Street Pomona, California U.S.A.

Cal Spas And Carribean Pools And Spas Cal Spas' Warranties are WORTHLESS Pomona California

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I Purchased a Cal Flame grill, made by Calspas, along with components from Carribean Pools and Spas. The purchase was made solely as the result of Cal Flame's "Lifetime Component Warranty". This warranty covers the grill, among other things, against corrosion. After 6 months of use, the grill began to show signs of corrosion. I immediately contacted both Calspas and Carribean Pools and Spas to address this issue. Calspas refused to even talk to me. Carribean Pools and Spas gave me the run around for a year. So much for the written warranty. After 2 years, the grill was so corroded from the inside that it just fell apart.

Judging from other Ripoff reports, this was not an isolated incident. This appears to be Cal Spas' business practice. Do not buy Cal Spas' products. Their products are at best, average with a high price tag. Their warranty is worth less than the paper it's written on. Do not buy from Carribean Pools and Spas either. They made tall promises to make the sales but will not provide any customer service when needed. Stay away from both companies.

Terry
Wilmington, Delaware
U.S.A.

This report was posted on Ripoff Report on 07/26/2009 08:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cal-Spas-Carribean-Pools-And-Spas/Pomona-California-91766/Cal-Spas-And-Carribean-Pools-And-Spas-Cal-Spas-Warranties-are-WORTHLESS-Pomona-California-473591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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