• Report: #434503

Complaint Review: Cal Spas In Lynnwood - ALL SPA

  • Submitted: Sun, March 15, 2009
  • Updated: Wed, March 18, 2009

  • Reported By:lake stevens Washington
Cal Spas In Lynnwood - ALL SPA
14608 Hwy 99, Lynnwood, Washington U.S.A.

Cal Spas In Lynnwood - ALL SPA, Sold faulty $11k hot tub and never fixed it when we reported needing repair through warranty Lynnwood Washington

*Consumer Suggestion: Cal Spa Service Agent offers assistance

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Bought Hot tub at Cal spa location in Lynnwood for 11k
38 jet seat went out (has own computer)

lounge seat jets went out
volcano barely works
stereo access panel near lounger broke
heating unit (apparently a lifetime guarantee... ha!) broke

They sent someone out and that someone never came back, also lack of response to our mumerous calls and messages.

Angela
lake stevens, Washington
U.S.A.

This report was posted on Ripoff Report on 03/15/2009 04:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cal-Spas-In-Lynnwood-ALL-SPA/Lynnwood-Washington-98037/Cal-Spas-In-Lynnwood-ALL-SPA-Sold-faulty-11k-hot-tub-and-never-fixed-it-when-we-report-434503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Cal Spa Service Agent offers assistance

AUTHOR: County Pool & Spa - (U.S.A.)

I am an independent service agent and may be able to help. I am not associated with with your selling dealer. I deal directly with the Warranty Department at Cal Spas.

I will need the serial number from your hot tub before I can assist. You can find the serial number on a metal plate on the outside of your cabinet next to the equipment door. The serial number will be formatted: 05S-123456 ('05' being the year of manufacture).

425-208-9255
nwsparpeair@gmail.com

Once I have the serial number I can file a warranty claim with Cal Spas.
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