- Report: #1165334
Report - Rebuttal - Arbitrate
Complaint Review: Caliber Home Loans
Caliber Home Loans Charges me for late payment of property taxes they pay Caliber Home Loans Charges me for late payment of property taxes they pay for me Dallas Nationwide
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When I received my July mortgagte statement, it showed an additional charge of $42.35 with no explanation that had been added to my regular monthly payment. I went to Caliber Home Loans website to their Contact Us page and filled out the form asking them what the additional charge was for.
The next day I received an email telling me they would send me a letter explaining the additional charge.
I waited a week but did not receive any letter. Not wanting to be late on my payment, I went ahead and paid the added charge of $42.35 and sent them my mortgage payment. A few days later the letter came.
The letter said the this additional charge of $42.35 was a late tax payment penalty charged by my county property tax office. But wait, I don't get the tax bills on my house. Those bills go to Caliber Home Loans. Caliber Home Loans escrows my property taxes in my monthly payment. They are responsible for paying my taxes on time. So why am I having to pay a penalty for late payment when it is their fault the payment was late, not mine.
I wrote them a letter demanding an immediate refund or I would file a complaint with this website as well as the Federal Trade Commission. No response, so I am filing this RIPOFF REPORT against Caliber Home Loans for making me pay for their mistaakes.
My loan was not with this mortgage company originally. It was sold to them a year after I bought my house. I had no say so in the matter. I think this company is probably ripping of thousands of people for their incompetence in paying taxes on time. Who knows how much money they are raking in for this sort of thing. I really don't even know if they were actually late on my payment nor do I know how much the penalty might be if they were. For all I know this company has just totally ripped me off for $42.35 and that really bothers me that a big mortgage company can get away with this. I'd love to know how many other customers of theirs have been charged these bogus charges.
This report was posted on Ripoff Report on 07/27/2014 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Caliber-Home-Loans/nationwide/Caliber-Home-Loans-Charges-me-for-late-payment-of-property-taxes-they-pay-Caliber-Home-Lo-1165334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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