• Report: #623044

Complaint Review: California Cycles/Classy Cycles Or Owner - Collen Roof

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  • Submitted: Wed, July 14, 2010
  • Updated: Sun, February 13, 2011

  • Reported By: stephanie — white house Tennessee United States of America
California Cycles/Classy Cycles Or Owner - Collen Roof
13416 Front Beach Road Panama City Beach, Florida United States of America

California Cycles/Classy Cycles Or Owner - Collen Roof Classy Cycles Scammers Con Artists Thieves Panama City Beach, Florida

*Author of original report: Really Colleen/ Get off the crack pipe

*REBUTTAL Owner of company: california cycles

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Just finished a week down in PCB. My son and four of his friends thought they would rent scooters from California Cycles one evening. What a mistake. I wish we had looked them up on the web and checked them out before hand. When all was said and done we were out $600.00.

California Cycles claimed we had scratched one of the bikes and that the boys had signed a form stating that they would forfeit all deposits to cover any damage. Now all the boys are under the age of 18. One of the employees Randy got some random 18 year old girl off the street to sign the boys contracts. Also they had no clue what they were signing.

Colleen Swab is one of the foulest mouthed person I have ever spoken to. She is the owner. You get absolutley no where with her. Her attitude is s**t happens. When we called the police basiclly they said it was a civil matter and they could not help us and I think California Cycles is quite aware of that and they know that most people they rent to are from out of town and don't have the time to take them to small claims court.

This place has a good little scam going. Rip off the out of town vacationers year after year and keep on getting away with it. I spoke with some locals in the store next to them and they said they have been doing this forever. Now I have only listed one store on this complaint but they have about 5 or so up and down Front Beach Road and Thomas Blvd.

Please don't rent from them unless you want to go broke real fast.


This report was posted on Ripoff Report on 07/14/2010 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/California-CyclesClassy-Cycles-Or-Owner-Collen-Roof/Panama-City-Beach-Florida-32407/California-CyclesClassy-Cycles-Or-Owner-Collen-Roof-Classy-Cycles-Scammers-Con-Artists-623044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Really Colleen/ Get off the crack pipe

AUTHOR: stephanie - (United States of America)

Those boys were already sitting on the scooters when they where asked to initial the so called paper work you have everybody sign. Not one empoyee pointed any damage allready exsiting on any of the scooters. They didn't even tell them what they were signing. Also Randy got some girl form off the street to initial this paperwork.

Second I was there with them at the first meeting. A parent not just a teenager and the first words out of your mouth was "sh* happens" and then you looked and my younger daughter who was also there and so said "oh excuse me" in a very non-believable way. You had the foul mouth and when we couldn't get any kind of response from you in a business like manner your damm right we had had enough of the bull sh* you put us through.

You keep on believing that you run a legit business but sooner or later it will all come back to bite you in the a*s. One day you will mess with the wrong person who has the time and money to take you and all your dirty business practices to small claims course since all these situations are always a civil matter.

Your employees don't follow your so called practices regarding the paper work end of things. YOu know and I will sure make it known that everyone else knows just how shady your business is.

Spring season is coming and I hope to get the word out for all out of state vacationers to stay away from ALL establishments.  KARMA -don't ever forget that.
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#2 REBUTTAL Owner of company

california cycles

AUTHOR: colleen swab - (United States of America)

We are  the only company that  takes the  time to  have  everyone  sign  a  form  of  what the  vehicle  looks  like   before  they  take  the  vehicle  just  like  a  rental  car service They  must   have  a  driver license  to  ride. We try everything in our power   to  make sure the  person damaged the vehicle   pays  for the damage We put  new parts on  vehicle.

These teenagers had foul  mouths from  the  start  i  try to  be  as  courtous as  i  can be  it tends to  get  difficult when teenagers are   screaming  at  you for not  taking  responsibilty for  damages  they  do.  They sign  a  waiver says you are responsible for damages  they hve the option to buy coverage they have to initial  the  contract if  they want coverage or  not  so they do understand if they damage it they have to pay for it. There is no scam  you damage the vehicle you have to pay for it that  is in  any company
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