First these guys wanted way too much money up front. According to the Calif. Contractors State License Board, Contractors can only charge 10% or $1,000 for a down payment. These guys wanted over 10K!! The contract is supposed to be set up in progress payments, but before work even started they wanted thousands more.
They didn't start the job on time. Then they used subcontractors, but didn't supervise them. So they made lots of mistakes that I had to insist that they do over.
The job was supposed to be completed within two months. A majority of the work they did do wasn't completed until almost 2 months after the contract end date. They had laid pavers blocking water from going to drains I already had in the yard. The contract called for "drainage as needed." It started raining and my yard flooded, but they wouldn't honor the contract and stop the flooding.
The job wasn't even completed, but they demanded the final payment. Stupid me, I paid it and then they presented me with another bill!! I wouldn't pay and they refused to finish the job. I insisted that they finish the work within 30 days. All I got was a letter from their attorney telling me to pay them more money.
They abandoned our project so I filed a complaint with the Better Business Bureau (Oakland Office) and the Contractors State Licensing Board. Both these agencies took my complaints seriously and initiated investigations. These complaints are currently ongoing and I will amend my review in the near future (hopefully) to report the results.
I found out from one of Calif. HomePro's subcontractors that they hadn't paid him for my job and four others. He said they owed him thousands of dollars. I've done plenty of business with all kinds of people just on a handshake and never had any kind of problem. Not so here.
Stay away from California HomePro!!!!!!