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  • Report: #1039553

Complaint Review: California Southern University | Ripoff Report Verified™ …businesses you can trust. CalSouthern University mission to provide high quality undergraduate degrees, graduate degrees, & educational programs to adult learners throughout the world using distance learning methodologies. California Southern University dedicated to 100% Student Satisfaction.

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  • Submitted: Sun, March 31, 2013
  • Updated: Fri, May 23, 2014

  • Reported By: Diploma Mill Faculty — Los Angeles California
California Southern University
930 Roosevelt, Irvine, California United States of America

California Southern University REVIEW: CalSouthern University is an accredited institution of higher learning. Accreditation is a process that gives public recognition to institutions that meet certain standards. It is a promise that an institution will provide the quality of education it claims to offer. Accreditation assures students the institution operates on a sound financial basis, has an approved program of study, qualified instructors, adequate facilities and equipment, approved recruitment and admissions policies.
All the degree programs offered by CalSouthern have gone through a careful evaluation process by outside examining committees and by competent subject matter specialists to ensure the highest academic standards. *UPDATE: Recognized by Ripoff Report Verified™ as a safe business service.

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Ripoff Report Verified™ REVIEW:

EDitor’s UPDATE: A positive rating and recognition has been given to California Southern University for its commitment to maintain high standards and ethical business practices.

CalSouthern contacted Ripoff Report with the intent of wanting to address and resolve any customer issues and reports posted on Ripoff Report. They have joined the Corporate Advocacy Program because they want customers to know they will go to great lengths to resolve any and all customer issues.

Upon visiting their location in Irvine, California, our third party verifiers found a thriving organization that was warm and welcoming, eager to discuss what they call “the CalSouthern difference”, a personalized approach to online learning which ensures that each learner receives the individual attention they need to be effective in an online learning environment. [continued below]....
..... The university focuses on applied degrees that consist of practical information, and prepares graduates to be successful in their careers and make an impact in their communities. The 100+ faculty mentors are gifted educators as well as experienced practitioners in their fields. Students benefit from a state-of-the-art online library with an ALA-certified librarian who provides one-on-one assistance to help utilize the array of available tools and resources.

The information provided in this report is based on comments made by university officials during an onsite inspection held by a third party verification company with no biases toward California Southern University.
California Southern University is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

In order to provide a great educational experience for potential students Cal Southern University has a proprietary model that looks at all students as prospective learners. They provide information about the school to see if the university is the right fit for them. Unlike other for-profit institutions which actively advertise to enroll students, Cal Southern takes a passive approach to see if they are a good fit. They have created a mandatory login for courses, which can be done at the students discretion based on their schedule and convenience factor. They have incorporated a mentor based learning model which allows students to be connected to their Advisor, Associate Dean, and Dean.

California Southern University is currently accredited with Distance Education Learning and are in the eligibility stage of WASC.

All of the professors at their university have one degree higher than what they are teaching, unless it is a terminal degree (Ph.D). Each has a masters with 18 credits from regionally accredited schools.

Customer Care

Since complaints were made on Ripoff Report, their university has made some changes to provide a better level of understanding about the expectations that they expect from prospective students. For example, now both students and alumni have complete access to an easy to navigate website with all details for them to understand and to provide them with standard information about the institution.

If a complaint is made, there are certain standards they take to effectively resolve them. Student complaints can come at different levels: to the advisor, associate dean, and dean. These issues are usually resolved immediately. There is an official complaint procedure for policy or performance, and it is published. There is also a formalized process that keeps track of all complaints and these reports are available to the accreditation agency. If they disagree with the decision, they can appeal it to higher levels. Most of their complaints require further clarification, and very few go past the dean.

During the onsite interview, executive members of the administration were was asked how they would handle a situation where a student has enrolled in courses, but their expectations were not met: “I would have regular check-ins with their academic advisor. There is a 10-day check if they are falling back on their coursework. They have the ability to add or drop within 14 days within the next month and get a 100% refund within the first week, and after that it is a sliding scale. If they don’t perform, they are put on academic probation and are dismissed if they still continue to perform poorly after two extensions.

About Reports on Ripoff Report

California Southern University is pleased to the apart of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program and they appreciate the opportunity to establish the facts. They believe that aligning expectation and reality is part of the culture and is defined by transparency.

Their Mission Statement:

" The mission of California Southern University is to provide high quality undergraduate and graduate degrees and educational programs to adult learners throughout the world using distance learning methodologies. The University is dedicated to providing a rich and dynamic educational experience to those who choose the freedom and flexibility of distance learning to satisfy their educational and professional goals. The University is committed to cultivating an environment of academic integrity while stimulating intellectual curiosity through a respectful exchange of ideas with Faculty Mentors and fellow learners.”

CalSouthern students can study on their own schedule without compromising their professional and personal lives. Tuition is affordable and they offer monthly course starts, no entrance exams, and have no ‘closed courses’. The university’s proprietary online learning platform is intuitive and easy to use and no technology skills are necessary. If a student does need assistance at any time, a support team is available to quickly provide academic and technical guidance and answer any questions.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Programthey agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

NOTICE: About the Report below:

Ripoff Report feels the few Reports that have been posted on Ripoff Report were likely posted by the same person, they were not ever a student, and, in our opinion, they are false accusations/statements. If the posting was true, there would have been legitimate proof or some sort of documentation after our mailing to the people that filed the Reports. Ripoff Report was not sent any evidence for the claims the author of the Report below made – this could be a competitor. As a matter of policy, when a business joins the Corporate Advocacy, Business Remediation and Customer Satisfaction Program, .. Ripoff Report always emails everyone that filed a complaint so the member business could make things right with them… our program calls for the member business to err on the side of the customer. It is our opinion, the Report below is bogus. Ripoff Report had a 3rd party verifier inspected the offices CalSouthern. California Southern University seems to be a legitimate school offering a terrific resource for anyone considering going back to school to earn a bachelor’s, master’s or doctoral degree online..

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California Southern University Irvine, California

Typical faculty members used at California Southern University

Dr. Bob Weathers - estemed faculty memeber at the university

California Department of Consumer Affairs Board of Psychology accepted the surrender of Robert Satnley Weathers, Ph.D.'s license to practice psychology.

According to the boards accusations and stippulated surrender of license and order, Weathers engaged in a sexual realtionship with his patient.

Robert Weathers was also romanticly involved with a graduate studnt while he was a professor at Pepperdine University and lost his professorship and tenure.

Once I realized this man was part of the faculty, I dropped out of the Psychology program,. I decided I would switch to criminal justice.

I looked up another esteemed faculty member and saw Former Police Chief Tommy Tunnson listed, he is a fired Police Chief from the city of Arvin...

Why would the university hire people  like this?

If you want to go to a university that hires people that loose their license, because they sleep with their patients and Police Chiefs that are fired, this is the university for you.

Diploma mills can't aford to hire good people so this is what you get.  I was told by my counselor that they were WASC accredited, but I found out when I started they weren't.

Do your home work before applying to the wrong school.  Research the faculty and accreditation.


This report was posted on Ripoff Report on 03/31/2013 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/California-Southern-University/Irvine-California-92626/California-Southern-University-Irvine-California-1039553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 General Comment

Information claimed in the report is inaccurate

AUTHOR: CentralOC - ()

The report expresses concern that Dr Weathers surrendured his license to practice psychology in 2010 due to an inappropriate sexual relationship with a patient.  That claim is only partially true.  According to the Dept of Consumer Affairs, however, Dr Weathers DID NOT engage in sexual activity during the time she was his patient.  It expressly states this occured after her treatment had concluded.  The issue at hand was the length of time after it happened (CA has a window of 2 years).  A year after treating the patient, Dr Weathers relocated to New Hampshire.  A sexual relationship with his former patient began after that, and they eventually married.  The report with Consumer Affiars in CA was not filed until after they later divorced, and Dr Weathers relocated to CA.  He had no longer been practicing psycology at the time he surrendered his license (many in the teaching profesion no longer have licenses to practice in their respective states).

Regarding concern that Dr Weathers' relationship with a student while at Pepperdine, this occured prior to 2001.  He thereafter went to teach at California State University, San Bernardino, and Loma Linda University.  It would seem odd to take issue with his involvement at CalSouthen, but not have a problem with his involvement at Cal State San Bernardino or Loma Linday University.

Regarding Tommy Tunson, the facts claimed are likewise in error.  The local news carried numerous stories citing Tunson as having been wrongfully terminated.  In fact, a wrongful termination lawsuit was filed by Tunson.  The matter was settled out of court when he was reinstated as an employee of the city, and afterwards allowed to retire in good standing.

Lastly is the issue of accredidation.  Again, the claimant is in error.  CalSouthern is nationally accredited by the DETC, and is currently a candidate for regional accredidation by WASC.  CalSouthern makes no secret about this.  This information is readily available on their website, and a call to CalSouthern's admissions office conirms it.  I suspect the claimant misunderstood what he was told about WASC accreditation.  However, since CalSouthern is likely to be WASC accredited by the time the claimant graduates, this concern might be a nonissue.

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