- Report: #1063872
Report - Rebuttal - Arbitrate
Complaint Review: Callahan Automotive
Callahan Automotive218 W. Hampton Ave. Ste. 5 Mesa, Arizona USA
Callahan Automotive AKA Preston Callahan Ripoff, Extortion, Scam, Robbery, Theives Mesa Arizona
*Consumer Comment: Callahan Crooks
*Consumer Comment: Preston Callahan Collections NOTICE!
*Author of original report: CALLAHAN AUTOMOTIVE ARE CONARTISTS
*REBUTTAL Owner of company: Callahan Automotive will do what customer asks for
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This report has been a long time coming and I think it is my duty to warn other people about this business in Mesa, Arizona called Callahan Automotive. The owner, Preston Callahan is a smooth talking con-artist. I brought my K5 Blazer there to have the stereo, alarm, light, and miscellaneous other small items done after I had finished building out the truck. Preston said yes to anything and everything I asked. I needed to get the cage powder coated and the outer exterior spray tanned. He said they can do that too. I said why not and gave him the job. The nightmare then began! How about over 3 months without a vehicle? Yes, he kept extending and extending the job time. [continued below]....
Not only did they take credit for building my truck on their Facebook, which they didn't, but they cost me about 6-8k more, after they finished screwing it up. I had 3 other certified automotive shops fix all their screw-ups. The powder coating is peeling all over, the stereo sounds like crap, the speakers are falling apart, and the alarm system goes off whenever it wants to in the middle of the night. So bad that I have woken up to my truck egged many of mornings. And you know what? I cant blame them for egging my truck. The A/C exploded on me, engine caught fire (luckily I had an extinguisher), and batteries almost blew up twice because they didn't know how to properly wire up a dual charging battery unit! I have gone thru 4 optima batteries due to wiring. Optima! My HD headlight they put in ALL blew out, EVERY electrical item or component they worked on has FAILED. EVERY ITEM! I won’t even bring it back to have them look at a tire let alone anything else. If you want to have this type of work done, bring it to Callahan Automotive! Don't say I didn't warn you.
To top it all off, Preston Callahan, the one that owns this business if you want to call it that, slapped me with a bill for over $10,419!! I signed a bill for $3,600. I thought he was on something for saying here is your bill for $10k. So what this Preston Callahan does is work on your vehicle, does what he wants, when he wants, doesn't tell you, and then charges you for it. So he used my truck like an open checkbook, for when they weren't busy and needed something to do out of boredom and to keep screwing me for more money. I NEVER agreed on 10+K for this non-professional work they performed. Nothing was signed for, but somehow he certainly thought I owed it to him. So I paid him out of good faith $8,500 since I could not go on any longer without a vehicle. And I was shocked I even did that.
He kept ALL my spare parts, doors, lights, seals, approximately $1,200 in parts, never saw a screw back. I brought him BOXES of parts for the truck; those disappeared somehow. To top it off, he sends me to some fake collection agency called "Action Recovery" to harass me and try to ruin my credit for the fraudulent balance of this bill. This place event pretends to be attorneys when calling. They provided me with NO signed receipts or documents of me agreeing to anything extra. ($6,800 additional)If anything I should be sending them a bill for a refund on monies paid and additional monies since I had to get everything fixed by a real professional shop. They call and harass me like I'm an idiot. This guy’s girlfriend even called and cursed me out on the phone. How’s that for a collection agency? I believe it’s a huge scam and will be doing additional research into this company and to see what they have going. So they make after the fact bills, with NO validation, no signatures, and attempt to ruin your credit; then try to make you pay for it.
Preston Callahan posted my truck and pictures claiming to have built it on their FaceBook. BS! They did none of that. They pulled the cage and bumpers off to powder coat and spray can it. So don't be fooled with there Facebook, I actually built my truck and had an excellent mechanic rebuild and fix all of Callahan's Automotive screw ups. If you don't believe me, take your vehicle to Callahan Automotive. If you do and you don't like Preston's price (because he charges triple what a dealership charges), he will charge you a "diagnostic fee" and "Storage Fee" without any prior consent to try to make his money that way.
I have done my due diligence in warning everyone. Don't do it. Take your vehicle elsewhere! You will be glad you did.
This report was posted on Ripoff Report on 07/02/2013 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Callahan-Automotive/Mesa-Arizona-85206/Callahan-Automotive-AKA-Preston-Callahan-Ripoff-Extortion-Scam-Robbery-Theives-Mesa-A-1063872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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