• Report: #1066407

Complaint Review: Callous Clear

  • Submitted: Fri, July 12, 2013
  • Updated: Fri, July 12, 2013

  • Reported By: Julie — Torbert Louisiana
Callous Clear
Fairfield, New Jersey United States of America

Callous Clear i cancelled an order, they still billed my account and NOW tell me that they didn't !!! Fairfield New Jersey

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 i called Callous Clear to order the product after seeing an informercial.  After the guy gave me the run around about the price, I told him to cancel my order.  Asked for a Cancellation # and he gave me my Order #.  I told him, NO, that was not the same thing.

I get an email from Callous Clear letting me know that  my "order" had been shipped.  I call them and they LIE in my face and tell me they did not ship anything to  me and that my order was cancelled.  So, I let it go.

I look at my checking account and they billed me!!!!  I called and the woman from INDIA had the nerve to tell me that they did not bill my account.  I start argueing with her, using choice words, telling her I'M LOOKING AT MY ACCOUNT!!!!!  It had been billed $23.98!!!!  She proceeds to tell me that I should fax my Statement to her so she can see herself.  I started yelling at her telling her that I will NOT send her my checking statement.

I can't begin to tell you how angry I am.  I need to  know if anyone was successful in getting back their money. AND, I do see where they have a Money Back Guarantee but I truly doubt they are going to give me my money back.  Please tell me what I can do.

This report was posted on Ripoff Report on 07/12/2013 07:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Callous-Clear/Fairfield-New-Jersey/Callous-Clear-i-cancelled-an-order-they-still-billed-my-account-and-NOW-tell-me-that-the-1066407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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