ED Magedson – Founder
CallwaveInternet United States of America
Tried to resolve the issues/ cancel services for over 1 year. Customer Service request response take weeks and cross billing. Has been escalated! Receive Activation instructions End Result charged Activation and Cancellation Fees again. CW bills credit card disregards cancellations. Last CW notice included wrong credit card #r, future charges through Telco bill. 2/2010 notified CW I became physically impaired; need to talk with live person. No accommodation. Customer care number posted, -888-892-0021. Message support is only through the website. Been that way over 1 year!
This report was posted on Ripoff Report on 05/01/2010 06:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Callwave/internet/Callwave-Delay-Support-response-through-additional-billing-period-and-same-as-previous-r-599064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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