- Report: #1037264
Report - Rebuttal - Arbitrate
Complaint Review: Camelback Hyundai
Camelback Hyundai2223 W Camelback Rd Phoenix Az 85015 Phoenix, Arizona United States of America
Camelback Hyundai Hook and Bait With Bogus Promisses Phoenix, Arizona
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After about 2 weeks of emailing a sale person at the dealership and informing him of my
situation, I make an appointment to meet him at the dealership. After looking at a few cars and
test driving 3 of them, we stated going over numbers, payments and interest. I told the sale person
that the numbers were not what I was willing to pay. I asked him to get my keys to my car so I could leave. Instead he had his supervisor sit down with my and he explain how they were willing to lower my payments and interest. I thought it over and agreed with the numbers and I was asked if my handshake was good? He informed my that the DEARLERSHIP was buying down the interest by 5 %.
After waiting almost 2 hours I sign the paperwork (contract) and was told if I didn't hear anything by Monday (this is Friday night) every thing was good to go. The dealership agreed with me to have me make my down payment the next month. 8 days go by and I get a phone call from the finance department saying I need to sign more paperwork, I ask what paperwork and was told they cant tell me over the phone ( ya right) I called my sales person and he was clueless as to what was going on. I asked him to find out and he said he would. 2 days later no phone call back, so called him and he still didn't know what was going on (BS)! I got down to the dealership on Thursday and was informed that my rate and amount had gone up by 5 % and over 60.00 a month. I was not happy, I signed the contract and after I sign the finance person gave me a large list of requirements the finance company wanted. After thinking it over a couple of days I decicded to return the car to the dealership, the loan didn't go thought.
Buyer be aware when dealing with this company, they will say anything to get you to buy a car.
To be fair the car a 2013 Hyundai Elantra GLS is a very nice car, I was very pleased with the car...There are other dealership in the area that sell this vehicle, I highly stress you use the others.
This report was posted on Ripoff Report on 03/23/2013 12:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Camelback-Hyundai/Phoenix-Arizona-85015/Camelback-Hyundai-Hook-and-Bait-With-Bogus-Promisses-Phoenix-Arizona-1037264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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