- Report: #345640
Report - Rebuttal - Arbitrate
Complaint Review: Camera Addict LLC
Camera Addict LLC337 E 89th St Brooklyn, New York U.S.A.
Cameraaddict.com Camera Addict LLC Bait & Switch Brooklyn New York
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The sole reason for the call to them was so they could upsell me to a package deal ($300 more) that included an HDMI cable. When asked if this cable would replace calibration, the sales rep said "yes". Calibrating a TV costs between $200 and $300. The sales rep was a very fast talker.
I went ahead with the order - but felt like something wasn't quite right with this company. When I received the cable, I knew I had been had. The cable they upsold me to costs $30 on several other websites and does not replace calibrating one's tv.
So I contacted customer service to get my money back for the upgrade. They would not allow me to send just the cable back, although I could send the entire package back for a 15% restocking fee. Again, customer service and the manager I spoke with were quite rude and very fast talkers.
I would never recommend this company to anyone - they advertise lower prices on the net for the sole intent to upsell people to a more expensive package deal.
If you do purchase anything from them, keep all records and BE CAREFUL.
St Cloud, Minnesota
This report was posted on Ripoff Report on 06/29/2008 05:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Camera-Addict-LLC/Brooklyn-New-York-11236/Cameraaddictcom-Camera-Addict-LLC-Bait-Switch-Brooklyn-New-York-345640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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