- Report: #397580
Report - Rebuttal - Arbitrate
Complaint Review: Camera Expo - Expo Camera - Camera USA
Camera Expo - Expo Camera - Camera USA12513 State Road 535 Orlando, Florida U.S.A.
Camera Expo - Expo Camera - Camera USA Camera purchased at store grossly overpriced, verbally told a price and charged another price. Orlando Florida
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I walked in with a digital camera that was not working well. I asked the salesperson if he knew what was wrong with it. He told me that it either got wet or was dropped and that it would not be worth fixing it since it would almost cost as much where you could buy a new one.
Since I was on vacation, I asked if he had other Sony cameras and he said he had just the right camera for me. He showed me a Sony DSC W120 and after telling me what a nice camera it was, he told me that I could buy it for $250.00. After being there a while, he showed me an ad that said the camera sold for $350.00. It was new and I gave him my credit card. He processed it, I signed it, without looking it over and took the camera and went on my way.
When I got home to RI, I noticed that he did NOT give me a sales slip but ONLY the approval slip from the card company and it was not $250.00 but $300.00 plus tax and I noticed that the slip said Camera USA.
I called the store and talked to a salesperson who then referred me to call the next day and talk to the Manager. I called the next day and talked to a person who identified himself as Adam. Also included was a detailed slip that was NOT mine. The Manager had an attitude and the store policy is NO RETURNS or EXCHANGES which was stated on the slip. In the meantime, I have three different ads for the same camera including a Sony Store for $130.00, Yes, I overpaid $170.00. I have contacted the credit card company and they told me that there was nothing I could do. This store is run buy a bunch of tricksters who attack unsuspecting out of town customers. I also contaced the BBB or Orlando
Warwick, Rhode Island
This report was posted on Ripoff Report on 12/03/2008 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Camera-Expo-Expo-Camera-Camera-USA/Orlando-Florida-32836/Camera-Expo-Expo-Camera-Camera-USA-Camera-purchased-at-store-grossly-overpriced-verba-397580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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