- Report: #1171977
Report - Rebuttal - Arbitrate
Complaint Review: Campbell Appliance Heating & Air, Inc
Campbell Appliance Heating & Air, Inc3591 Rocking J RD. BLDG 7 Round Rock, Texas USA
Campbell Appliance Heating & Air, Inc Overcharged for parts Round Rock Texas
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My AC went out on a saturday evening. On Sunday we called the company and were informed it would be an $89 dollar after hour service charge plus any parts. The technician arrived quickly, confirmed the capacitor was not operating, and said he happened to have 1 on the truck he could have on in 5 minutes. The charge for the capicator was $329 - a huge markup for a part that costs around $20 or less. He assured us this was the company's cost and the reason it was so much was it was a 60/5 MFD. This of course was not true and no company should employ that kind of markup. of course we paid, we were already out the service call and it was a sunday projected to be over 100 degress.
This report was posted on Ripoff Report on 08/24/2014 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Campbell-Appliance-Heating-Air-Inc/Round-Rock-Texas-78665/Campbell-Appliance-Heating-Air-Inc-Overcharged-for-parts-Round-Rock-Texas-1171977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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