Campbell's Painting poor workmanship, overpriced, old paint, Heather Hill Way California

At first I thought, "there is no way that this is the Terry that painted my house" but then I saw his response.

Lady, you must be on crack.  This guy is hands down one of the best painters in the business.  Not only did he come in several hundred dollars cheaper than other bids but the work was unbelievable!

He showed up on time and was easy to get a hold of when we had some questions.  The work was completed prior to him even accepting payment!  That is almost unheard of in today's economy.

Your fellow coworker should have filed this complaint (if she really had one).  I'm not sure who Pablo is but Terry is a working contractor meaning he is on the job site also.  If Pablo did exist, I know that Terry would have been irate if he found such sloppy workmanship.

You should really be ashamed of yourself for slandering someone with whom you had no personal experience.

Websites like these are a joke.

L 

I am the owner of Campbell's Painting, state contractors license no. C-33-468581, and wish to state some facts in my defense. I've been in business since 1985, and you can go to California State License Board web site if you would like to check my record for any complaints, which there are none, nor are there any with Better Business Bureau. For me to have performed as stated in this report I believe is unlikely. In over 25 years of business I have yet to have a single complaint. I would hope any reader of this complaint would consider my work record. The client would not agree to let the Better Business Bureau decide this complaint even though she filed with them. The B.B.B. has 2 types of hearings, the first being that they decide the outcome of a complaint. The second is what I would call a more "he said-she said" type of hearing, which if a client doesn't like the results he or she can disregard the B.B.B.'s outcome, and then go on to small claims court, etc. This is the hearing the client wanted, which appeared to be as if the client didn't get her way, she would continue to drag it out. I elected to have the B.B.B. hear out her complaint, and bring this to a conclusion; However, the client did not. So I offered half of what she wanted in funds back to bring closure, which she agreed too. It is unfortunate that with my proven track record of quality work that my business is labeled as a "rip-off." The client made numerous false statements in her report that I have no way of disputing on this site, other than this rebuttal. This site does not verify the authenticity of a complaint, and has potential to harm businesses. I am by no means trying to attack this site, or the client.

I am sorry that this Company, has done this night mare to you, first of all I must say that I am a California State licensed Painting Contractor, in Upland Ca. And not all Painting Co. are the same, I don't know if this Guy is even Licensed is so you do have some recourse, by calling the CLSB at 1-800 321-CSLB A recorded message will walk you thru the process.

If not I guess theres always small claims court. eather way good luck, it sounds as if the guy in question was broke and in need of money. or needed the money for somthing else (Drugs) well maybe? any way, the old saying says it all "You get what you pay for", your lucky you wern't robed or raped while you slept.

Note for future reference, always Hire Licensed Contractors, get everything in writing as well as a complete outline of prep, colors, Paints and sheens used. Aprox start and completion times and lien releses from employees, written Contract price. and always check out your Contractor by calling the same 1-800-321-CLSB you can find out wether they have insurance, or workers comp. for employees. and if they have ever had coplaints filed and most important if they are ligitimate.