• Report: #351207

Complaint Review: Campos Charter Law Firm Aka Consumer Protection Law Center

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  • Submitted: Mon, July 14, 2008
  • Updated: Wed, August 27, 2008

  • Reported By:Youngstown Ohio
Campos Charter Law Firm Aka Consumer Protection Law Center
PO Box 170 Syosset, New York U.S.A.

Campos Charter Law Firm Aka Consumer Protection Law Center ruined my life, down on our luck, they made it so much worse. Syosset, New York

*Consumer Suggestion: OPEN INVESTIGATION/COMPLAINT - FLORIDA AG'S OFFICE - ON CAMPOS...

*Consumer Comment: Us too

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After 2 years of struggling paying our bills my husband and I saw a nice commercial on TV with happy people that finally had their debts reduced with this great company. It has been 7 months of hell, finally we had to turn off our phone I couldn't take another creditor yelling at me. Well a few days ago we received a summons we are being sued by one of our creditors. Needless to say after waiting over 30 minutes on the phone on hold a woman tells me that I have to go to the court house and file a response. Isn't that what we are paying you to do? NOPE! I asked the woman what have you actually done for us? She could not give me a strait answer. I told her that the letters and phone calls have never stopped. She explained to me that, there service does not guarantee that we will not be sued. Then what are you doing for me? What letters have been sent I want proof that you have been in contact with my creditors. She could not give me an answer. I told her I wanted to opt out of my contract. Then she explained my escrow I have 1611.05 in my escrow I have paid them 3080 in the past 7 months. When I asked where the money is she explained to me that we had to pay a retainer, retainer you pay retainers to lawyers that actually do legal stuff. When I first called there was a 90 fee each month to keep the account active. They would send me the contract via email sign it electronically as soon as possible to get the ball rolling. The fee ended up being 230.15 a month. The same amount as my car payment. Our credit is so bad now its going to take years to repair. Tomorrow we are going to see a bankruptcy attorney, a real one. Oh wait. Unfortunately the office that takes care of getting us our escrow was closed and could I please call back tomorrow. Please anyone reading this the commercials are so misleading. Then are not credit counselors or any form of legal help you need.
WE paid this company 1368.95 to do nothing.
Nothing like getting kicked when we are down.

Lissa
Youngstown, Ohio
U.S.A.

This report was posted on Ripoff Report on 07/14/2008 05:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Campos-Charter-Law-Firm-Aka-Consumer-Protection-Law-Center/Syosset-New-York-11791/Campos-Charter-Law-Firm-Aka-Consumer-Protection-Law-Center-ruined-my-life-down-on-our-luc-351207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

OPEN INVESTIGATION/COMPLAINT - FLORIDA AG'S OFFICE - ON CAMPOS...

AUTHOR: Jack Thorton - (U.S.A.)

ANYONE RIPPED-OFF BY CAMPOS... START HERE.... I SUGGEST YOU CONTACT THEM... there is an OPEN investigation down in FT. LAUDERDALE... I AM GOING TO CONTACT THEM TO FILE or ADD-ON TO THE EXISITING INVESTIGATION/COMPLAINT... HERE IS THE WEBSITE...

http://myfloridalegal.com/lit_ec.nsf/investigations/D5DB60D4D23254BC8525740B0057324F

The case file cited below relates to a civil -- not a criminal -- investigation. The existence of an investigation does not constitute proof of any violation of law.

Case Number: L08-3-1050

Subject of investigation:
The Campos Chartered Law Firm, Jeff Campos, P.A., Jeffrey S. Campos, Esq., Consumer Protection Law Center

Subject's address:
3200 North University Drive, Suite 210 Coral Springs, FL 33065

Subject's business:
Debt Management Services

Allegation or issue being investigated:
Deceptive and unfair practices in debt management services

AG unit handling case:
Economic Crimes Division in Ft. Lauderdale, Florida

Telephone

Voice: 954-712-4600
Fax: 954-712-4706



Mailing Address

Economic Crimes Division
Office of the Attorney General
110 SE 6th Street, 9th Floor
Fort Lauderdale, FL 33301-5000
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#2 Consumer Comment

Us too

AUTHOR: Stark0311 - (U.S.A.)

Thanks Lissa in Youngstown. My family had a similarly unfortunate experience with the Consumer Protection Law Center (CPLC).

We started with the Campos Chartered Law Firm, and thought we were going to see some real progress. Not much happened, good or bad. We didn't have any legal actions sent our way yet, but did still continue to get the phone calls and letters from creditors.

Then we saw that CPLC somehow got into the mix. We discovered this first when I tried to call to Campos for something (can't recall now what it was, but probably to change the monthly debit date). Someone answered, but kind of gave me the runaround stating that Campos was just a lawyer group, they don't handle accounts, have to talk to someone else, etc. And by the way, we had a few different numbers and addresses for Campos, which should have flagged our attention much sooner. Then later we got something in the mail about CPLC. We were never sure if CPLC had acquired/consumed Campos as a company, taken just their accounts, entered into a partnership, or what. All we saw was a continuation of no progress being made, and then started receiving legal actions like summonses, etc.

Calls, letter, and faxes to CPLC received little if any response. The website has a place to "login", but clicking it brings up a page with nothing. Calls to their customer service were usually actually friendly, but useless: as you noted Lissa, they could provide no info on what actions were being taken for our account. Apparently, none were.

We just now have left CPLC and moved over to another debt management program. Don't know if I'm allowed to mention the name here, if that would be a promotion or advertisement. In any case the group is BBB accredited with a good rating, is based locally to us, and has an active website where you're able to see and manage your account.
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