This is what I submitted to the federal Trade Commission. I did tons of research on this company that took 598.00 from me on 2/18/2009.
This company is a fraud. After the company took my money for the cancun vacation, I called and could not reach anyone. I then researched the company on the internet and found the following scam reports on the company which is now operating as www.CMBTT.com. I brought the vacation under sandos vacations.
See scam reports at:
/Travel-Services/Cancum-Mexican-Burea/cancum-mexican-bureau-of-trave-3B53B.htm, and http://ripoffreport.com/reports/0/412/RipOff0412367.htm, and http://cancun-hotels.tripadvisor.com/ShowTopic-g150807-i8-k261694-o10-Travel_comm_industries-Cancun_Yucatan_Peninsula.html, and http://travel.yahoo.com/p-reviews-388236-prod-hotel-action-read-ratings_and_reviews-i.
Here is the letter that I sent to the company:
Sent to website contact form: http://www.cmbtt.com/shop/contact_us.php?action=success
Hi, I booked a vacation (confirmation number CT02180957) with your company and now I cant reach anyone. You charged my bank account for 598.00 on 2/18/2009. When I called today (2/23/09) I was told to refax my signature for the payment form because it was ripped off during the fax. Yet, you charged my bank account for 598.00 on 2/18/2009. This makes no sense. Your company appears to be listed on the rip off report as not legitimate. I have been hung up on several times. I would appreciate if you refunded my money immediately. I should not have to refax anything SINCE YOU HAVE ALREADY TAKEN THE MONEY FROM MY ACCOUNT after receiving the initial fax. Plus if I resend you my signature listed on the credit card reciept that a manager asked me to send in today from the phone number 407 472-6728 form, you could deduct more money out of my account.
On one scam report listed under ISPgeeks.com, the owner was listed of www.CMBTT.com:
Company Name: www.cmbtt.com
Cancun & Mexico Bureau of Travel and Tourism
Previous websites: sandosvacations.com, cancunrus.com
Known web registrant: Edward Turner
450 Pinecone Lane
Bagdad, Kentucky 40003
Phone listed in one scam report: 502 296-4950
Other associated numbers for this company: 888 318 0447, 866-961 1819 , 407 472-6728. On february 23, 2009 a manager called me from the 407 number asking me to refax my debit card form with a signature. I didnt do this since they had already deducted 598.00 from my account. THis made no sense. She said half of the fax was cut off.
Fax where I sent the signed form for my payment of $199.00 x 3 for three people is fax number: 877-708-1730.
Please catch these people immediately. They are ripping off so many people and they keep changing their names. After researching the topic I found the following names for the same people:
www.CMBTT.com, cancunrus.com, sandosvacations.com, Cancun vacations. This is what all of the rip off reports have in common. They are all faxing the signed payment form to the same fax number which is 877-708-1730.
Please shut them down!
We should all file a class action suit on this company.
You can reach me at (((REDACTED FOR SECURITY PURPOSES))).net. Thanks! Concerned consumer who wants everyone to fight back!
Powder springs, Georgia
U.S.A. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.