- Report: #484341
Report - Rebuttal - Arbitrate
Complaint Review: Cancun Vacation, Lowest Price Cancun, Cancun Cheap Deals
Cancun Vacation, Lowest Price Cancun, Cancun Cheap Dealslowestpricecancun.com Internet United States of America
Cancun Vacation, Lowest Price Cancun, Cancun Cheap Deals Lowest Price Cancun Made a reservation for a family vacation only to find out our family is out $900! Internet
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I made reservations using the 800 number on the fax. I spoke with Christopher Banks, Zach Thomas, Jacob Skyler and Dee. Each of these people was suppose to be a supervisor over the previous person.
I sent my credit card info to confirm my reservation for 5 people at a 4 or 5 star luxury resort in my choice of Cancun or Mayan Riviera. I was told I could not actually choose the resort unless it was 6 months or less from travel date. I faxed the E-ticket confirmation to 877-708-1730.
When the 6 month time came, I tried on several occasions to get ahold of someone. An actual person did answer once but I was told the resort I chose and Sandoshotels no longer had a contract and I had to choose another resort. I was told I could extend my opportunity by another 6 months which I took advantage of.
I cannot reach anyone anymore to book my vacation. I paid $845 for a vacation my family will not get to go on. The customer service dept. 407-472-3322 does not seem to exist anymore.
This report was posted on Ripoff Report on 08/23/2009 05:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cancun-Vacation-Lowest-Price-Cancun-Cancun-Cheap-Deals/internet/Cancun-Vacation-Lowest-Price-Cancun-Cancun-Cheap-Deals-Lowest-Price-Cancun-Made-a-reserv-484341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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