- Report: #876378
Complaint Review: Canvape
| Canvape
Internet United States of America |
|
Canvape canvape.com sold daughter illegal products Internet
*Consumer Comment: You should be GLAD
*Consumer Suggestion: Seriously?
*Consumer Comment: 3 separate issues here
*Consumer Comment: 2 Ways To Look At This Incident
*General Comment: And more strikes by the OP...
*Consumer Comment: Sorry for trying to help
*Consumer Comment: Just a quick question,
*Author of original report: Internet know it alls
*Consumer Comment: You should be pursing this with the authorities
*General Comment: Really???
*Author of original report: I'll say it again
*General Comment: Sorry, missed the market comment...
*Author of original report: Nicotine
*Consumer Comment: Canadian Law differs for minors.
*Author of original report: Sold in person at a market
*Consumer Comment: Actually
*General Comment: I understand...
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
After much research we found out that these things contain liquid that holds nicotine that she also purchased from them. Overwhelmed with anger that this was sold to and being used by our daughter we have reported this company to the HPFB Inspectorate and provided them with the goods that she purchased from this company we also notified every other agency we thought necessary including the online forum where our daughter found these people.
Selling these things and nicotine to minors is in effect punishable by law and this is the position this particular company has put them self in. Further to this last night we received threatening emails from an individual by the nameof Adam which are below.
We have now contacted the police and made a full report with them on this individual and his business as well as forwarding all communications received with the senior compliance officer and director general at the HPFB.
*********
from: Adam Canvape admin@canvape.com via srs.bis6.us.blackberry.com
reply-to: admin@canvape.com
to: janesaid79@googlemail.com
date: Sat, Apr 28, 2012 at 9:13 PM
subject: Flop dick
mailed-by: srs.bis6.us.blackberry.com
Ha not only will you be served personally. If canvape tanks so will all of your friends. Competition bureau haha ECTA price fixing attacks on my company all recorded. Your lies and defamation will not be tolerated.
You should focus on your businesses and not create lies about mine.
Many safety measures in place to ensure a steady supply of vape goods for canadians despite what happens to canvape. A couple will poke there heads out of the sand next week. The "damage" you have done to my business is in the 5 million dollar range and that is what you will be facing in court. You are not used to dealing with people like me. Now you little snake will learn the very hard way. I am going to enjoy co-operating with the authorities because ECTA isn't. All why canadians
have a steady supply of hardware to suit their needs. You dumb mother f*kers.
Adam
Vape King of Canada.
Get on your f*king knees so I can jam it down your throat.
Sent from my BlackBerry device on the Rogers Wireless Network
******************************************************
from: Jane Said janesaid79@googlemail.com
to: admin@canvape.com
date: Sat, Apr 28, 2012 at 9:28 PM
subject: Re: Flop dick
mailed-by: googlemail.com
My business? What does my consulting firm have to do with any of what you have babbled?
Not sure why you would think I have anything to do with "ECTA" ?? They are not a group that my husband or I am apart of in any way.
The ball has been rolling against you for some time now and the back and forth communication with the director at HPFB inspectorate and the lawyer my husband hired after our 17 year old daughter ( yes you sold liquid nicotine to a minor) got sick from your liquids that she bought at the 400 market is all in there hands now, all samples of the liquids she bought from you, and the units have all been submitted.
You, your staff and whoever you have involved in your poison selling network will all have serious consequences once this is seen through. When it does, I will feel comfortable that my daughters safety of not having access to your products is something that will have been achieved.
We have one of the best attorney's in the GTA and my husband and I won't rest until you or this business are held accountable for selling these products to our daughter.
Have a good night my dear.
**********************************************************
from: Adam Canvape admin@canvape.com via srs.bis6.us.blackberry.com
reply-to: admin@canvape.com
to: Jane Said <janesaid79@googlemail.com>
date: Sat, Apr 28, 2012 at 9:44 PM
subject: Re: Flop dick
mailed-by: srs.bis6.us.blackberry.com
You my dear are completely full of sh*t. Totally and absolutely and full of lies. Don't think I will dismiss you. See you in court. Oh you dumb ass shouldn't have been the same one that shut down paypal then started this bullshit that is pretence. Your lawyer friend will be flipping trying to get you out of this mess. Not too smart and you all will be held very accountable because your all a bunch of price fixing scum bags and I will see to it as I did with canvape. Your NOT playing with what you think you are and just took it one step too far. You will all burn in hell with me and despite the fact that I would like to spit
in your faces will most certainly enjoy the company :) You are a lier and will be exposed as so. Don't worry about me dear. Worry about the damage caused to my business and the web of lies on record including your paypal attack. I can't wait to see you in court I just wish it wasn't a weekend! If you e-mail me again it will be considered harassment and add it to the lawsuit. You are done in my affairs.
**************************
from: Jane Said janesaid79@googlemail.com
to: admin@canvape.com
date: Sat, Apr 28, 2012 at 10:06 PM
subject: Re: Flop dick
mailed-by: googlemail.com
Quite the contrary young man. I have only replied to your emails, it is actually you that is the person harassing a me.
There are no lies here only facts, all of your emails that you have now sent have all been forwarded directly to both our lawyer and the HPFB director. Your threatening comments are laughable but a serious offense.
Please continue though as it only helps things on our end.
We are not done in your affairs at all, unlike you, we believe in the safety of our child, we know where to direct the appropriate authorities too.
I would suggest you stop where you are to not dig your hole further.
************************************************************
from: Adam Canvape admin@canvape.com via srs.bis6.us.blackberry.com
reply-to: admin@canvape.com
to: Jane Said <janesaid79@googlemail.com>
date: Sat, Apr 28, 2012 at 10:08 PM
subject: Re: Flop dick
mailed-by: srs.bis6.us.blackberry.com
See you in court.
Sent from my BlackBerry device on the Rogers Wireless Network
This report was posted on Ripoff Report on 04/30/2012 09:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Canvape/internet/Canvape-canvapecom-sold-daughter-illegal-products-Internet-876378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsYou should be glad that your daughter chose canvape products instead of bringing home cigarettes. Get an education! And at 17? She's no longer a baby. Most teens begin smoking around ages 15, 16.
#2 Consumer Suggestion
Seriously?
AUTHOR: LadiPrettyWings - (United States of America)
SUBMITTED: Tuesday, September 04, 2012
Now......
OP your daughter is partially responsible you need to own that and accept that. She needs to take responsibility for her own actions. You need to stop protecting her when she is wrong in this situation. She went on her own accord and bought that e-cig and the nicotine liquid. No one held a gun to her head. Also if she needs an e-cig what else is she doing. I think that you need to take a step back and look at everyone's part that was played wrong or not.
As far as the company they should have carded your daughter and on that note OP you have a completely valid case. I think that you have every right to take them to court if they did in fact sell your daughter an e-cig even though she isn't of age.
Other then that I think that you need to do your part as a mother and give your child one good punch to the chest because she obviously isn't following your rules by putting her on punishment and taking away her cell phone for a week. I'm not saying abuse your child but if you spare the rod you spoil the child and you OP have obviously spared the rod.
So stop acting high and mighty and let responsibility fall where it lies and take up for your own faults as well OP.
#3 Consumer Comment
3 separate issues here
AUTHOR: Avialla - (Canada)
SUBMITTED: Thursday, May 03, 2012
Sales of nicotine liquids in Canada are not illegal but they're not controlled and the health authorities do not recognize them or have any policies about them. There is no specific law about selling ecigs to minors - but if the sale of nicotine patches or inhalers are restricted in Ontario to adults - then there was an offense. It's not restricted in other provinces or cities.
1. Accusation of illegal activities - not much to discuss. If a law was broken - the OP needs to contact the police. They'll gather the necessary information and ask all the questions and decide whether to lay charges.
2. Daughter got ill from using the product.... This is something the OP needs to discuss with a doctor and a lawyer. If the illness was diagnosed and directly connected to the product and not likely connected to anything else - there could be grounds for a civil suit. If no doctor was consulted and there are no long term effects or nothing directly connects the illness to the product - the law would likely see this as an unfounded accusation. Again - your lawyer should be able to better advise you on this.
3. Response from the company - ...this is where EVERY complaint is justifiable. For a company to respond this way is disturbing. The profanity, the threats, the counter-accusations - really unbelievable. This "may" cross into illegal activity. Contact the police and show them the original emails. If it's not illegal - and it were me - I'd march down to the market and show the manager the entire conversation. It's a pretty well known market and I'm sure they wouldn't be pleased to know that one of their booths is communicating that way regarding complaints.
While it's incredibly tempting to say "talk to your daughter - she's 17 - if she's smoking or making bad decisions - she needs your guidance", the fact is, she is YOUR daughter, not mine.
I do hope you get, in the very least, a written apology for the horrific way your complaint was addressed by the company. That just wasn't okay.
#4 Consumer Comment
2 Ways To Look At This Incident
AUTHOR: Cory - (U.S.A.)
SUBMITTED: Thursday, May 03, 2012
#5 General Comment
And more strikes by the OP...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Thursday, May 03, 2012
#6 Consumer Comment
Sorry for trying to help
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Thursday, May 03, 2012
So you know what? I don't care any more. I tried to give you some useful advice. Things like proving who actually owns the booth and proving that they actually sold the product to your daughter are two VERY important things to verify for the police. You are talking about ILLEGAL CRIMINAL ACTIVITY. If you want to help the police they need CONCRETE evidence.
You are unwilling to take any advice on collecting this, so piss off. Good luck with your "lawsuit" I'm sure this company will laugh at you in court with all your hearsay.
#7 Consumer Comment
Just a quick question,
AUTHOR: Jim Martin - (USA)
SUBMITTED: Thursday, May 03, 2012
So, who exactly forced your daughter to buy that e-cigarette?
The answer would be NOONE.
Nobody's saying that it's entirely your daughter's fault. But you do have to keep in mind that your daughter made the decision to buy it.
Now, if they are selling the product illegally, I hope you do win your case. The problem is, usually, when some one posts a reply that the OP doesn't agree with or doesn't want to consider, the OP comes back with "you must work for this company" and then follows with "class action lawsuit". Just take a look around on this site, some of the people here apparently work for hundreds of different companies all at once.
#8 Author of original report
Internet know it alls
AUTHOR: Lookingman - (Canada)
SUBMITTED: Wednesday, May 02, 2012
First we have the guy who doesn't care who sells what to who. Its all my daughter fault. I hope you don't have kids one day. If someone sells her drugs on the street, I'm sure you would favor jailing her over the dealer. After all with your scatterbrain logic it would be her fault.
Second the booth was run by CANVAPE.. I know you all want to sound really smart and say it wasn't. But the company has already stated it was their booth. I fully expect you to continue explaining that the company might not know what booth they own and run, but you certainly do.
#9 Consumer Comment
You should be pursing this with the authorities
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Wednesday, May 02, 2012
Also, just because a booth at a market has that company's sign up does not mean its run by that company. For example, I could open a drink stand selling coca-cola. I could put up coca-cola signs all over the booth and just be in buisness for myself. The booth would be in no way actually related to coca-cola and this would be perfectly legal. Its highly likely that this booth is operated by someone selling the canvape products and not actually run by canvape itself. These are very valid questions you need to find the answers to in order to pursue a case. If you think we are being hard on you, wait until you go to court. The court system will be 10 times harder on you to prove your case.
Additionally, what proof do you have that this booth sold your daughter anything? Do you have a reciept? Is there a credit card charge? Something? The company can just claim they never sold your daughter anything and that someone else must have bought it for her. YOu need to get all your evidence lined out if you wish to pursue it. What is interesting, E-Cigarettes containing nicotine are completely illegal in canada right now. You should be able to get a government agency involved to test their products. If they do contain nicotine that company is in a LOT of trouble, not for selling it to your daughter but just for selling it.
Is the booth still in buisness?
#11 Author of original report
I'll say it again
AUTHOR: Lookingman - (Canada)
SUBMITTED: Tuesday, May 01, 2012
If you put the same effort with your company into protecting kids that you do making weak excuses here there wouldn't be this problem.
Can't card everyone? I'm sure many a bar owner charged with serving minors have tried that without any success. That is not an excuse acceptable under law. Even if you can't card everyone you can card a 17 year old girl who looks not 15.
Pathetic. Not only do you sell illegal poisons to my underage daughter you come here and make every excuse you can about it.
#12 General Comment
Sorry, missed the market comment...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Tuesday, May 01, 2012
Went to their website www.canvape.com. They say welcome and then state that their products do NOT contain nicotine. Sounds like she got the nicotine from a third vendor and the third vendor and your daughter are who you should be upset with.
#13 Author of original report
Nicotine
AUTHOR: Lookingman - (Canada)
SUBMITTED: Tuesday, May 01, 2012
I know the juice has nicotine in it because that is what is says on the bottle. It was also sold to my daughter as containing nicotine. It also made her sick.
#14 Consumer Comment
Canadian Law differs for minors.
AUTHOR: Avialla - (Canada)
SUBMITTED: Tuesday, May 01, 2012
The FDA (US) has classified ecigs (for now) as tobacco products - so the underage restriction will be there. This same classification doesn`t exist in Canada. Chances are - in court - whatever laws govern the sale of nicotine (patches, gum, etc) are what can be applied - but it really is best to consult your lawyer and discuss this with him or her.
Might be a good idea to talk to your daughter and learn why she purchased the product. If she`s smoking already and wants to stop - as a mom of teenagers - I`d start with helping her out with that.
The responses you got from that company are a bit disturbing - for sure. That might be worth discussing with a lawyer.
#15 Author of original report
Sold in person at a market
AUTHOR: Lookingman - (Canada)
SUBMITTED: Tuesday, May 01, 2012
The question I have: Was this company selling them directly to consumers in canada, or was a third party selling them? If it was a third party, you have no case against canvape. You have to go after the third party that sold it. If it was bought directly from the company, then you have a case. The next thing you have to prove is that they are selling the type that has nicotine in them. Not all e-cigarettes contain nictotine. They could be selling it without nicotine in order to comply with canadian law.
If they are selling them without nicotine, then they are perfectly legal to sell and to sell to minors. Where is your evidence that the ones your daughter bought contain nicotine?

