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  • Report: #762442

Complaint Review: CanvasPeople.com

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  • Submitted: Mon, August 08, 2011
  • Updated: Tue, August 09, 2011

  • Reported By: Rebecca — Chicago Illinois United States of America
CanvasPeople.com
Internet United States of America

CanvasPeople.com quality "guarantee" is not being honored, being strung along for months Internet

*Consumer Comment: CanvasPeople is great

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It's been nearly 3 months since I received my two canvases that had color and canvas quality issues and have had no success getting this resolved. I've left countless voicemails and emails, and rarely get a response. When I finally do, I am promised it will get taken care of and then I get ignored for another 3 weeks.

I feel like I am being strung along and at this point really just want my money back. I've been corresponding with Donna Byrnes, sent her photos of my issues, and it's been since July 16th that I last spoke to her. I can see that many other people are having issues with CP as well. At this point, I would rather just have my money back. When will Canvas People step up and make this right!

I've since found another online company that has by far better print quality, mounting wire applied to the back in a very professional way, and uses 1.5" stretcher bars for the same price as CP's skimpy 5/8" stretcher bars. I'll be using them from now on.

This report was posted on Ripoff Report on 08/08/2011 11:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/CanvasPeoplecom/internet/CanvasPeoplecom-quality-guarantee-is-not-being-honored-being-strung-along-for-months-762442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

CanvasPeople is great

AUTHOR: Minnie - (United States of America)

Hi,

I am sorry you have had a problem with CanvasPeople, but I am confident someone will help you out. I have had a great experience with them, and also had to reach their service dept. and they were really helpful. I received a great canvas and I would use them again.

Thanks,
Minnie
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