- Report: #911979
Report - Rebuttal - Arbitrate
Complaint Review: Cape Coral Eye Center
Cape Coral Eye Center4120 Del Prado Blvd. South Cape Coral, Florida United States of America
Cape Coral Eye Center John, Serge, Renee, half of the employees at Cape Coral Eye Center. Especially the illegal activity that is going on in the optical departments. At every location. Board Certified Licensed Optician Cape Coral , Florida
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1.) Dispensing of eyewear by non-licensed opticians or not even ABO Certified, for dispensing.
2.) Fitting and measuring patients properly for their prescriptions.
3.) 17 to 18 year olds coming in to the busiest office the (main clinic) and putting information into the computer to fit customers with glasses, filling the Rx. from the Drs. by placing the orders into the computers to be sent to the labs, measuring patients for bifocals, and at times progressives, not knowing which progressive lens designs to be best for the patients.
4.) 17 to 18 year olds dispensing glasses to patients without properly fitting the patients, or as I said not licensed or ABO Certified, just handin the glasses to patients, and inserting the dispense into the computer saying that someone else dispensed them.
5.) Not inspecting the glasses when they came in to their facilty, dispensing as is.
6.) 90% of the optical staff does not know how to even use the lensometer.
7.) Do not know how to measure pd's or to check glasses with possible induced prism in the glasses.
8.) Dr. Tyson for having pornography pictures in the medical practice.
9.) Dr. Tyson also stated to me that he would rather hire non-licensed opticians than licensed opticians because they do not know how to sell, so with that comment its all about the profit not for the consumer.
With all this said this practice is the worst I have ever seen and i could not stand it anymore. Something seriously needs to be done about this practice and I will testify in court if i have to and I will address any information I can to the media if I have to. This practice is all about the money not for the care of the patients. Its a mother son doing and the mother brags to everyone about her Bentley that she purchased because of the optical dept. What A Scam if I have seen one. They need to be investigated to the highest degree.
This report was posted on Ripoff Report on 07/14/2012 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cape-Coral-Eye-Center/Cape-Coral-Florida-33904/Cape-Coral-Eye-Center-John-Serge-Renee-half-of-the-employees-at-Cape-Coral-Eye-Center-911979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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