- Report: #1011680
Report - Rebuttal - Arbitrate
Complaint Review: Capital Accounts Collection Agency
Capital Accounts Collection AgencyP.O. Box 140065 Nashville, Tennessee United States of America
Capital Accounts Collection Agency Saying one thing over the phone but different on paper. Nashville, Tennessee
*General Comment: Collection Agencies are BIG LIARS...
I told Joe that I want to receive a letter via email or mail first saying that they will except $1000 for settlement. He told me, no just give me your credit/banking now and after the transaction I will be glad to send a receipt. I told didn't do it!!! He starting calling daily after this and about three days later a letter was emailed to me.
The letter said Balance $XXXX Settlement $1000. Must be paid within 15days for offer to be valid.
After receiving funds, we make necessary changes to account.
Therefore, I called Joe and stated to him that the letter does not say anything about after receiving the funds the account will be closes and the credit bureaus will be informed. He stated that I was a generic letter and would try to get another letter sent out to me. Instead of me waiting, I called my lawyer, my lawyer stated that settlement means a ton of different meanings and this letter does not say what is should have on it.
The next day Joe called me again and said that he spoke to manager and was told that this this way the always send out settlement letter and unfortunately he will not be able to send me another letter say what he was saying over the phone but not in the letter. I told him I have contacted my lawyer and do not want him or his company contacting me again. I informed him to expect a call/letter from my lawyer in regards to this matter.
This piss me off because he kept lying to me trying to get my money without sending letter saying that once funds received the account will be closed. Although, he was constantly telling me this over the phone. THEY ARE HORRIBLE!!!!
This report was posted on Ripoff Report on 02/10/2013 06:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-Accounts-Collection-Agency/Nashville-Tennessee-37214/Capital-Accounts-Collection-Agency-Saying-one-thing-over-the-phone-but-different-on-paper-1011680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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