- Report: #82932
Report - Rebuttal - Arbitrate
Complaint Review: Capital Choice Consumer Credit - Prime Mega Saver/ Chris Rivera/ Tina Marai
Capital Choice Consumer Credit - Prime Mega Saver/ Chris Rivera/ Tina Marai9590 NW 25th St. Miami, FL 33172 Miami, Florida U.S.A.
Capital Choice Consumer Credit - Prime Mega Saver - Chris Rivera - Tina Marai ripoff unauthorized bank debits no delivery of promised package charging my account for declined services I didn't want No Refund Lying to me Miami Florida
*Consumer Suggestion: FTC Final Judgment Closes Case on Capital Choice- $Millions$ ordered in restitution
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They debited my account 4 equal payments or $39.75 to equal $159.00. Then they said that I had to wait 21 days for delivery of this package. In the mean time they had an extra offer Prime Mega Saver Package they wanted to offer. I told them I did not want this offer. They said there is a 15-day trial, you can cancel before being charged anything. In the meantime, I waited for credit card package that never came.
While I waited for that package, they started also debiting my account for the Prime Mega Saver Package that I didn't want. I didn't notice this until; they had debited 3 times for Mega Saver with was $54.90 each debit. I was very upset about this. I called and got the runaround. I asked why they started even debiting for Mega Saver. They said the 15-day trial period was up, they didn't hear anything from me so started debiting. I told them I didn't receive anything from them. They said 15 started after 3 days they mailed it out, assuming I receive package and they started debiting my account.
I told them I didn't want that service and I demanded a refund. They said they don't give refunds. I also told them Credit Card Offer I paid $159.00 never came. They apologized that they forgot to send it. They said we would send it now. I waited, it never came. I called back and they said, well they sent it. It's not their problem that I never received it, I'd have to take that up with my postal service in my area. They had also told me if I didn't want my Credit Card package to resend it, unopened for a full refund.
I never received any Credit Card Package to return. I don't want it anymore, if it would ever come after this nightmare. The glitch, they made sure my package never came to even have an option of returning it for any refund. They have debited over $300 from my account that I want refunded. My bank said I waited to long for a claim. This company knew in having me waiting endlessly for a package to come that they were buying time to make it hard for me to receive any return.
I demand my money back. Now no one is picking up the phone when I call and the 2nd # 800-471-3023 gives an error message.
Please stop these bandits.
Lebanon, New Jersey
This report was posted on Ripoff Report on 03/05/2004 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-Choice-Consumer-Credit-Prime-Mega-Saver-Chris-Rivera-Tina-Marai/Miami-Florida-33172/Capital-Choice-Consumer-Credit-Prime-Mega-Saver-Chris-Rivera-Tina-Marai-ripoff-unaut-82932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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