Complaint Review

Capital Meats INC.

Report: #318792

Submitted:
Mon, March 17, 2008
Updated:
Sat, February 07, 2009
Reported By:

Chester Maryland
Name:
Capital Meats INC.
Address:
9008 Yellow Brick Road Baltimore Md Baltimore, Maryland U.S.A. Phone:

Category:
Food Vendors

Capital Meats INC. they sell false meat cuts and bread coverd crab cakes and say money back guarantee but they only offer exchanges of other foods Baltimore Maryland

*UPDATE Employee: Company Guarantee and Return Policy

*UPDATE Employee: WHAT!!!!

*Consumer Comment: Fine Products

*Consumer Comment: Very Satisfied


We bought a box of filet mignon and a box of crab cakes and when the steakes were cooked they had NO flavor and the crab cakes were all breading except the outside which was shredded crab meat and they promissed full monetary refund within 3 days of sale if not happy ut when we called they said no way only exchanges for a different item that they sell now we are out $397.00 now we gotta file a court cost and go to court to get our money back and court costs plus not to mention our freezer had to stay filled with food we didnt want and had to go shopping everyday for food because we couldn't freeze anything DO NOT BUY FROM THEM

Reed
Chester, Maryland
U.S.A.

This report was posted on Ripoff Report on 03/17/2008 05:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-Meats-INC/Baltimore-Maryland-21237/Capital-Meats-INC-they-sell-false-meat-cuts-and-bread-coverd-crab-cakes-and-say-money-bac-318792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Company Guarantee and Return Policy

AUTHOR: Hc_cmi - (U.S.A.)

The following is located on both your customer receipt and the website. Your independent distributor of Capital Meats, Inc. guarantees the meats you purchase against freezer burn for 12 months from the date of your company receipt or online order. The entire unused portion must be returned in its original packaging for this guarantee to be valid. A written request for rescinded orders must be received by this corporate office within 3 (three) days, excluding Sunday, and by midnight of the third business day of purchase by Certified Mail - pending cleared funds. As long as the customer followed the above statement then CMI would be grateful to either resend or replace the product. CMI stands behind our product and are always striving to provide the best customer service possible.
HC
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#2 UPDATE Employee

WHAT!!!!

AUTHOR: Meatman - (U.S.A.)

So This person bought 1 box of Filets and 1 Box of crab cakes for 397.00 if this is the case this person is dumber then a box of legos, for one a whole case of 6 different steaks go out for 368.00 abd our crab cakes ar not bread cakes dont beleive me? call me and ill give u a box of crabcakes at my cost 29.00.. and our company will refund your money if they receive a certified letter of recision within 3days of your receipt after that its only an exchange of product, also we tell customers that it is best to cook the steaks from frozen because they are frozen with its natural juice and thawing them will make them loose them like i said call me like i said call me and u will see that our product is great. also check the website Matt Stover, Baltimores kicker endorsed us and speaks about our company (((ROR redacted))) is my personal number

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#3 Consumer Comment

Fine Products

AUTHOR: Tagemo - (U.S.A.)

We bought 5 cases of meat and got a free freezer in the deal. All the meat is excellent. You have to negotiate with the salesman.

We also purchased a box of crabcakes from them and found them to be excellent. Very little breading and lots og large lumps of crab. We ordered 2 more boxes.

I also checked out the company that Capital Meats Inc. gets the crabcakes from. They have an excellent line of seafood products. All the crabcakes are hand made weekly. Each box also has the date they were made. Ours were less than a month old.

Capital Meats Inc. sells a premium product so of course they are a little more expensive. We like that is portion is individually vacuum packed and that it is flash frozen for freshness. We don't mind the extra cost and as I said, you must negotiate with the salesman. Our salesman even cooked us a dteak on our grill before we bought! Wonderful experience and we hope to be customers for many years.
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#4 Consumer Comment

Very Satisfied

AUTHOR: Razz - (U.S.A.)

I have purchased from Capital meats two times now and my wife and I have no compliants. They are much cheaper (in price after negotiating) then Swan foods that support my area.

Their pre cooked shrimp is spot on and their meat cuts suite our taste. We too were sceptical, but that went away after our first filets came off the grill.

If you look around the net, you will find more comments such as mine. I have no hesitation rec'ing them. BUT, you must be aware that you should try to negotiate. The drivers have a "margin" on all sales. The company allows them to start at an ethical higher price and will allow them to only go so low. My second purchase was offered for $350 and I knocked them down to $250. The kid told me that next time the price will be right were it needs to be.

This weekend I will enjoy more of their product on my deck.

Robert
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