- Report: #367353
Report - Rebuttal - Arbitrate
Complaint Review: Capital Meats
Capital Meats101 Juliad Court #106 Fredericksburg, Virginia U.S.A.
Capital Meats Terrible Customer Service Policy Fredericksburg Virginia
*Consumer Comment: Agreed, Capital Meats is a bad business
*REBUTTAL Individual responds: Really
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However, I received a return call from their very disgruntled "customer service" manager refusing to issue a refund. Refunds are against their company policy???? What? So you are to trust that you are buying a good product without the liberty of tasting it first. And, my mind is supposed to be at ease because he has been feeding this meat to his family for years and don't like it? Please. I am the customer. I am displeased. I deserve (and was refused!) a refund. I cannot believe the unprofessionalism, discorteous manner with which this company runs its day to day business. It's a wonder they remain in business. Next time, I will check the BBB before making a questionable purchase. Had I done so, I would have learned that this company has well over 20 complaints on file. Oh well, live and learn. In the meantime, I beg you all, DO NOT BUY FROM CAPITAL MEATS, INC. You will be disappointed.
Not too tough to please
This report was posted on Ripoff Report on 08/27/2008 08:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-Meats/Fredericksburg-Virginia-22406/Capital-Meats-Terrible-Customer-Service-Policy-Fredericksburg-Virginia-367353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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