Last Fall I was working on rebuilding my credit. After a divorce and bankruptcy it was impossible for me to get a checking or savings account or a credit card.
My first step in reestablishing some credit was to get a credit card. My email was always full of offers, so I just grabbed the first one that I came upon. Being a fool, I didn't check out the company beforehand, or I would have seen all of the other people who had been burned before me.
Capital One Bank was offering Visa and MasterCards for a small deposit and a monthly fee. This seemed a reasonable offer and a way to get a credit card with my already bad credit.
After signing up for this offer I was contacted by a company claiming to be a Capital One partner with a "great" offer for me. They tried to sell me magazines and I refused seven times in seven different phone conversations. Finally Capital One called to say that without a subscription they couldn't process my cards, but that I could cancel the subscription within ten days with no obligations. I sighed and gave up and said whatever. Needless to say, I never received anything with any number to call to cancel or address to write to to cancel.
Six months later, I've been fighting them tooth and nail to get the cards cancelled and have the bogus billings reversed. On the Visa card they have been billing me 66.65 every month for MOS Magazine Subscriptions. I have called MOS and they refuse to cancel the subscriptions they claim I agreed to, and also refuse to refund the money they've already stolen from me.
On the MasterCard the same thing happened with TLG Shopper Advantage for 69.99 a month. They won't cancel it and won't refund anything.
Capital One has repeatedly stated that they will cancel the cards once the balance is paid off. I have paid off the balance again and again but they keep billing me monthly for these two phantom services, so the balance will never be zero. And since they refuse to stop these electronic bandits by refusing to process any more transactions on the cards, I'm at a loss as to what to do.
Does anyone have any suggestions on how to stop this theft?