• Report: #905863

Complaint Review: Capital One Bank

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  • Submitted: Mon, July 02, 2012
  • Updated: Fri, July 20, 2012

  • Reported By: tim1989 — moline Illinois United States of America
Capital One Bank
1680 Capital 0ne Dr Ste 1400, McLean, VA McLean, Virginia United States of America

Capital One Bank calls 6 times a day looking for wrong person, won't stop when told to McLean Virginia

*Consumer Comment: STOP CAPITAL ONE CALLS

*Consumer Comment: Hi, Chuckles

*Consumer Comment: Capital one and Alec Baldwin deserve each other

*Consumer Comment: Josey

*General Comment: You have Rights

*Consumer Comment: Yo Eastwood!

*Consumer Comment: The name

*Consumer Comment: The name

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I have had 9 different numbers calling from Capital One and their collection agencies. I have told the callers, emailed several departments, emailed the CEO and even got on their facebook to tell them they have the wrong number and they won't stop calling and harassing me.

This report was posted on Ripoff Report on 07/02/2012 04:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-One-Bank/McLean-Virginia-/Capital-One-Bank-calls-6-times-a-day-looking-for-wrong-person-wont-stop-when-told-to-Mc-905863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 8Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

STOP CAPITAL ONE CALLS

AUTHOR: KLOUISE - (United States of America)

First of all, what you should have said to the person calling you for the wrong person is "you have the wrong number therefore please remove my number from your list".

It always works for me.
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#2 Consumer Comment

Hi, Chuckles

AUTHOR: Jim Martin - (USA)

Sooooo, I mention crazy people and look who pops up.
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#3 Consumer Comment

Capital one and Alec Baldwin deserve each other

AUTHOR: Charles - (USA)

Capital one And Alec Baldwin deserve each other.
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#4 Consumer Comment

Josey

AUTHOR: Jim Martin - (USA)

Or, you can do like I did and start yelling at them like a crazy person every time they call.  That'll make 'em stop.

Hi, Josey.  How the h*** are ya?!?
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#5 General Comment

You have Rights

AUTHOR: desimaui - (United States of America)

File a suit against them with the BBB and the FTC. I had a similiar thing happen with another CC company.

Credit card companies will act like animals and lie to boot.
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#6 Consumer Comment

Yo Eastwood!

AUTHOR: voiceofreason - (United States of America)

Instead of attacking Mocha, who was giving the OP decent advice, how about offering the OP your own solution to their issue?

To the OP, I believe the law allows you to go after collectors who don't stop harassing you. You might have to spend a few bucks mailing them a certified letter to cease and desist calling your number, but it could prove lucrative if they don't stop, because you can then sue them, as Mocha wrote, for punitive damages. Look up the Fed or state laws regarding this. There ought to be info on the web.
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#7 Consumer Comment

The name

AUTHOR: The Outlaw Josey Wales - (United States of America)

 Captial One is looking for Mocha, and the rest of Team Rebutt
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#8 Consumer Comment

The name

AUTHOR: MochaG - (United States of America)

So the person whom they are looking for is not living in your house, correct? Then tell them that they should pursue a law suit against the person they try to call to and stop calling the number again. If they don't, tell them that you will sue them because you are not the person whom they are trying to contact.
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