• Report: #3354

Complaint Review: Capital One Bank

  • Submitted: Sat, September 16, 2000
  • Updated: Sat, September 16, 2000

  • Reported By:
Capital One Bank
, Virginia U.S.A.
  • Phone: 1-800-608-5227
  • Web:
  • Category: Banks

Capital One Bank- CLASS ACTION INVESTIGATION!!!!!!!!

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Note to fellow cardholders of Capital One Visa.
While surfing the net for information regarding the unauthorized use, overlimit and late fees,
I found the website of the law offices which is currently investigating Cap1 for a class action
suit.
I have been complaining to Cap1 customer service since 1997 regarding unjustified overlimit
and late fees and yet to get an explaination. I only have an $800 limit on my card. One month
I had an "available for cash" balance of ~$413 and was still charged an over the limit fee!!!
How often have you noticed that when Cap1 wants to market a service over the telephone, some
consumers get up to 5 calls per day, But when cardholders try to dispute a billing, the calls never get through or complaints go unnoticed?
The website address to make an online comment/complaint to the investigator is: www.lchb.com
It's about time someone has finally decided to take action on the unfair business practices
of Capital One Bank!!!

This report was posted on Ripoff Report on 09/16/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-One-Bank/Virginia/Capital-One-Bank-CLASS-ACTION-INVESTIGATION-3354. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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