• Report: #909895

Complaint Review: Capital One

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  • Submitted: Tue, July 10, 2012
  • Updated: Tue, July 10, 2012

  • Reported By: Trinity — Port Townsend Washington United States of America
Capital One
15000 Capital One Drive Richmond, Virginia United States of America

Capital One 2012 Capital One. Capital One is a federally registered service mark. All rights reserved. , Attn: 12038-0111, ,. To contact us by Took my deposit twice and I have still not received a card. Richmond, Virginia

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First, I applied for a secured credit card and they asked for a $200.00 deposit. I waited three weeks and when I called them I got the run around. After three long phone calls, being passed around numerous times, I faxed a copy of a money order that was clearly cashed by Capitol One. After another three weeks they agreed to refund it. They told me I would have to reapply for the card, and assured me I would receive the refund in a week. 

I applied again and gave them a deposit. It was received and I got an email saying my card had shipped. Then, I received a phone call saying they needed more information to avoid any fraud because the card was returned to them. It has been another two weeks and I have not received my card. I can't get any answers.

This report was posted on Ripoff Report on 07/10/2012 09:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-One/Richmond-Virginia-23238/Capital-One-2012-Capital-One-Capital-One-is-a-federally-registered-service-mark-All-rig-909895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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