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Ripoff Report | Capital One Review - Scarborough STN D, Ontario
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Report: #262023

Complaint Review: Capital One - Scarborough STN D Ontario

  • Submitted:
  • Updated:
  • Reported By: Sydney Nova Scotia
  • Author Confirmed What's this?
  • Why?
  • Capital One P.O. Box 521 Scarborough STN D, Ontario Canada

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Allowing charges that were not authorized and then ignoring the dispute letter sent to Correspondence and Complaints because the response time had expired. The dispute letter was deliberately mailed to me late and the date for a response had expired.

Monthly statements to me arriving late and then being charged a $29.00 over limit fee month after month.
Annoy persistently with phone calls day after day. Relentless calling any time of the day.

This is very cruel, and hopefully unusual treatment from a bank. Capital One discouraged me and deprived me of confidence in any bank. Never again Capital One.

Jimmy
Sydney, Nova Scotia
Canada

This report was posted on Ripoff Report on 07/20/2007 05:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one/scarborough-stn-d-ontario-m1r-5s4/capital-one-whats-in-my-wallet-definitely-and-unquestionably-more-than-just-hands-in-my-262023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 Consumer Comment

Bill USA Check

AUTHOR: David - (U.S.A.)

POSTED: Wednesday, March 12, 2008

I pay my Capitalone bill here in the USA with a Money Order. Also My CC bill comes at aound 10 or so days after they pring the bill, and I have about 10-15 days to mail the money order in and also send it within 5 days or so and still have it be credited to my account.

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#5 Consumer Comment

Bill USA Check

AUTHOR: David - (U.S.A.)

POSTED: Wednesday, March 12, 2008

I pay my Capitalone bill here in the USA with a Money Order. Also My CC bill comes at aound 10 or so days after they pring the bill, and I have about 10-15 days to mail the money order in and also send it within 5 days or so and still have it be credited to my account.

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#4 Consumer Comment

Bill USA Check

AUTHOR: David - (U.S.A.)

POSTED: Wednesday, March 12, 2008

I pay my Capitalone bill here in the USA with a Money Order. Also My CC bill comes at aound 10 or so days after they pring the bill, and I have about 10-15 days to mail the money order in and also send it within 5 days or so and still have it be credited to my account.

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#3 Consumer Comment

Bill USA Check

AUTHOR: David - (U.S.A.)

POSTED: Wednesday, March 12, 2008

I pay my Capitalone bill here in the USA with a Money Order. Also My CC bill comes at aound 10 or so days after they pring the bill, and I have about 10-15 days to mail the money order in and also send it within 5 days or so and still have it be credited to my account.

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#2 Consumer Comment

Your not the only one Jimmy, Is it time for a Canadian Class Action? Look what they did to me.

AUTHOR: Capital One Complaint - (Canada)

POSTED: Friday, February 29, 2008

Jimmy, Your not the only Canadian customer to have capitalone problems. You can read my compliant and I know all about the $29.00 fee thing.

ripoffreport.com/reports/0/305/RipOff0305378.htm

I don't like the way Captialone does business and think they can treat their customers better than this...


Angry Capitalone Customer

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#1 Consumer Comment

Well, Jimmy, has Cap-One (I have seen some post "Crap-One") trashed your credit rating?

AUTHOR: Thomas - (U.S.A.)

POSTED: Friday, July 20, 2007

Many CC banks have gone to 20-day grace periods, but that 20-day clock starts ticking as soon as they print your bill. Subtract 3 days for them to mail it and 4 days for the USPS to get the bill to you (or vice versa...) and you have about 5 days to return a payment check.

You make it sound as though C-O has "improved" on the standard, and very tight, 20-day grace period. Maybe C-O starts their 20-day clock when they start making the paper that they will then print your bill on.....??

I have read complaints here that C-O does NOT report your credit limit to the credit bureaus, which then causes the credit bureaus to treat your C-O card as being maxed out because the credit bureaus will assume your monthly blance is also your credit limit.

I have shredded more than 35 C-O credit card offers this year. And there is another 5 months to go!

PS: The charge dispute form ("request for a chargeback" form) should be routinely included with your bill every month- often it will be printed on the backside of your bill. Many CC banks have a web site where you can review your bill, make a payment, OR file a 'written' chargeback request. If C-O requires you to request a chargeback request form be mailed to you whenever you want to protest a charge, then heck yes, that is another reason to dump their card.

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