• Report: #72372

Complaint Review: Capital Vacations - Capital TAID - Sun CapitTAID

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  • Submitted: Tue, November 18, 2003
  • Updated: Mon, December 06, 2004

  • Reported By:Englewood Colorado
Capital Vacations - Capital TAID - Sun CapitTAID
9641 Gulf Blvd. Treasure IsLand, Florida U.S.A.

Capital Vacations(aka)Capital TAID - Sun CapitTAID ripoff dishonest fraudulent billing Treasure IsLand Florida

*Consumer Comment: How did they get my account number

*Consumer Comment: How did they get my account number

*Consumer Comment: How did they get my account number

*Consumer Comment: How did they get my account number

*Consumer Suggestion: capita taid sun I figured out how to talk to someone

*Consumer Suggestion: Just say no

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Well to Start off,They said that my free 14 day trial wouldn't start until after i received the membership package,Which it didn't, It started the next day and i received my package 5 days later in a NEXT DAY PRIORITY EXPRESS Envolope.

Second,From the first day i got the package i started calling the 1-888-824-7675 # to cancel the membership and Everytime i would ring through i got a messege that would say sorry, but all our line are buisy right now please try back at a later time!,Then it would hang up.
So i tried to send them emails to report to them that i have been triing to call to cancel but cant get threw and guess what all 15 of my emails where denied and sent back.

Then 1 time about 2 weeks later i finally get threw no options to pick to talk to a customer service person only 2 options 1 was to cancel membership and get refunded,Which i chose to cancel well it was never canceled, and next thing i know i'm being billed for 59.95.& days later i noticed another bill to my card for 49.95 from a person/Company called ("Stay In Touch L. StyInTchLd") and thats the only thing it says no RF# Or Phone # nothin Just ("Stay In Touch L. StyInTchLd") -$49.95.

Even now i can still call and get that recording and according to that my account is still active and every time i Use the cancel option. Still its not canceled.
As for the free gas, You only get that as long as your a memeber, As soon as you cancel they are no longer good.

Kelly
Englewood, Colorado
U.S.A.

This report was posted on Ripoff Report on 11/18/2003 06:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-Vacations-Capital-TAID-Sun-CapitTAID/Treasure-IsLand-Florida-33706/Capital-VacationsakaCapital-TAID-Sun-CapitTAID-ripoff-dishonest-fraudulent-billing-Tre-72372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Consumer Comment

How did they get my account number

AUTHOR: Densie - (U.S.A.)

Ok, so I understand that you shouldn't give out an account number, but I didn't. I never talked to these people, I have no idea who they are. This is insane. I am not paying 60.00 for some stupid vacation package. Thats the stupidest thing I have ever heard. Why would I give out my savings account number overthe phone anyways you know. I am bringing fraud charges!!!!!!!!!!!!!!!!!!!!!
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#2 Consumer Comment

How did they get my account number

AUTHOR: Densie - (U.S.A.)

Ok, so I understand that you shouldn't give out an account number, but I didn't. I never talked to these people, I have no idea who they are. This is insane. I am not paying 60.00 for some stupid vacation package. Thats the stupidest thing I have ever heard. Why would I give out my savings account number overthe phone anyways you know. I am bringing fraud charges!!!!!!!!!!!!!!!!!!!!!
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#3 Consumer Comment

How did they get my account number

AUTHOR: Densie - (U.S.A.)

Ok, so I understand that you shouldn't give out an account number, but I didn't. I never talked to these people, I have no idea who they are. This is insane. I am not paying 60.00 for some stupid vacation package. Thats the stupidest thing I have ever heard. Why would I give out my savings account number overthe phone anyways you know. I am bringing fraud charges!!!!!!!!!!!!!!!!!!!!!
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#4 Consumer Comment

How did they get my account number

AUTHOR: Densie - (U.S.A.)

Ok, so I understand that you shouldn't give out an account number, but I didn't. I never talked to these people, I have no idea who they are. This is insane. I am not paying 60.00 for some stupid vacation package. Thats the stupidest thing I have ever heard. Why would I give out my savings account number overthe phone anyways you know. I am bringing fraud charges!!!!!!!!!!!!!!!!!!!!!
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#5 Consumer Suggestion

capita taid sun I figured out how to talk to someone

AUTHOR: Jose - (U.S.A.)

Ok like they were saying no options to talk to anybody only a automated system if you entered a number that hasnt been used on the so callled account 2 time just wait on the phone till yoy here a voice that says that someone will help you and then it will star ringing and you finally will get to talked to somebody and get a cancellation number and that's it.

just wait on the phone after you enterd a number that is not the one you used to buy the package.
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#6 Consumer Suggestion

Just say no

AUTHOR: Dara - (U.S.A.)

I got a call for this vacation thing and the first thing they wanted was my bank information with routing# and said I would be charged in 15 days. OK, I've learned this much, even if they say they need the information just to verify you have a bank account-DON'T DO IT!

I called to cancel a week after the call and it was an automated voice saying it was cancelled-that's it! After I was charged 59.99 I called my Bank and got the name TAID and # 1-888-824-7675 and called again and an automated voice said my account would be credited in 7 days and then, GET THIS if I have other programs with them call this other#!

I call the other # just to see if I had somthing needing cancelled I didn't know about and cancel that, they tell me I have YET ANOTHER PROGRAM and need to call ANOTHER NUMBER TO CANCEL! Keep in mind this is ALL AUTOMATED. I had no option to speak to a human being.

So now 7 days have passed since my so-called cancellation and I'm still waiting for my account to be credited-to be sure, I'm chasing them down and reporting them to the BBB. Apparantly they still have my account option to cancel everytime. Their cancellation must be a lie
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