- Report: #126824
Complaint Review: Capital Vacations /Suntasia Marketing /Paridise Vacation
| Capital Vacations /Suntasia Marketing /Paridise Vacation 696 1st Ave. North # 200, St Petersburg FL 33701
Nationwide U.S.A. |
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Capital Vacations /Suntasia Marketing /Paridise Vacation ripoff St. Petersburg FL Florida
*UPDATE EX-employee responds: Here's what to do
*Author of original report: getting somewhere...
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Robert
Austin, Texas
U.S.A.
This report was posted on Ripoff Report on 01/11/2005 07:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-Vacations-Suntasia-Marketing-Paridise-Vacation/nationwide/Capital-Vacations-Suntasia-Marketing-Paridise-Vacation-ripoff-St-Petersburg-FL-Florida-126824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
Here's what to do
AUTHOR: Joe - (U.S.A.)
SUBMITTED: Monday, March 06, 2006
Now, I wouldn't stop there because you will continue to get calls in the future. My suggestion is to send them a simple notarized CEASE AND DESIST certified letter stating that you DO NOT want to be involved with their company in any capacity whatsoever. You are not to receive anymore of their useless promotions either by fax, email, postal mail, cell phone, land line, telegram, telegraph or pony express. Also let them know that if your account is charged they will be held liable for any charges made and any other incurred fees instituted by the bank as well.
Make it clear in the letter that you are not to be solicited any more and they are to put you on the DO NOT CALL LIST and if they don't it is a violation of your rights and it will cost them a heavy fine.
Corporate address is:
Suntasia Marketing
8751 Ulmerton Road,
Largo, FL 33771
Corporate Officers can be found on their website:
http://suntasia.com/officers.htm
I would send the letter to their customer service address you received when you got the package as well as to their corporate address. You can address it to their lawyers name, Donald Booth and a copy of the letter should be also sent to the owners of the company. Please make sure you type out a neat, professional looking letter. DO NOT threaten them with any violence. The more calmly you make your demands, the better off you'll be.
Finally, as for being taken off the list, please remember one thing. Telling the agent not to call anymore, cursing at them and then hanging up doesn't help you. If you say, take me off your list, they MUST read you the following disclaimer or else it's a major fine:
I'M SORRY FOR THE INCONVENIENCE, YOUR NAME AND NUMBER WILL BE ISSUED ON OUR DO NOT CALL LIST AND YOU'LL NOT RECEIVE FURTHER CALLS. IF YOU HAVE ANY QUESTIONS ABOUT THIS CALL I CAN PROVIDE YOU WITH OUR CUSTOMER SERVICE NUMBER (1-800-853-9982), IF NOT THANK YOU AND HAVE A NICE DAY.
Then once they stated the disclaimer, after you hang up, the call MUST be coded as a B9 DNC (Do Not Call). It does take up to 48 hours to take you off their list but if you call their number back, it puts you back on the list b/c the agent will mis-code the call. I suggest as soon as you get off the phone with the agent, send them a certified CEASE AND DESIST notarized letter regardless whether you've joined the program or not, stating you do not want anymore solicitations from Suntasia Marketing or any of its umbrella companies.
I promise you if done correctly, chances are you won't hear from them again because if they do, you'll have a legal lawsuit against them. Hopes this helps.
Joe
#2 Author of original report
getting somewhere...
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Wednesday, January 12, 2005

