- Report: #120358
Report - Rebuttal - Arbitrate
Complaint Review: Capital Vactions - Guardian Marketing - Travel Agents Network
Capital Vactions - Guardian Marketing - Travel Agents Network696 First Ave. North, Suite 200 St. Petersburg, Florida U.S.A.
Capital Vactions - Guardian Marketing - Travel Agents Network Ripoff Scam fraudulent billing refund procedures St. Petersburg Florida
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Do not be fooled by their gimics or their pushy and persuasive attempts to convince you of the genuiness of their company. They will say that they will mail you information regarding these discounts and a free Florida vacation and will tell you that you have 2 weeks to cancel the membership to the discount program and 1 week to cancel the Florida vacation once the info packet arrives. However, the packet may never arrive and before you know it they will charge your account!
The charge for the Florida Vacation will come from The Travel Agents Network and the charge for the activation fee and Travel Agent Discount Membership will come from Guardian Marketing, which is really Capital Vacations.
You can request a refund from The Travel Agent Network at (888) 320-6847. This refund SHOULD be processed in 3 to 5 days. You can call Capital Vacations (Guardian Marketing) at (888) 824-7675 and cancel your membership, but you must talk to a representative to request a refund and then send a letter requesting the same to Capital Vacations, 696 1st Ave. North, Suite 200, St. Petersburg, FL, 33701. Supposedly this refund should be processed in 30 days. If not, you may call the number back and at that time a representative will be authorized to refund the money directly to your account.
I was duped by this scheme and am waiting to see if I will ever get the money back! GOOD LUCK with your claims!
San Francisco, California
This report was posted on Ripoff Report on 11/29/2004 06:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-Vactions-Guardian-Marketing-Travel-Agents-Network/St-Petersburg-Florida-33701/Capital-Vactions-Guardian-Marketing-Travel-Agents-Network-Ripoff-Scam-fraudulent-billi-120358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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