Capital West Advisors unfair dishonest ripoff, worthless liars Beverly Hills California

Although, it has been over two years since this last comment was posted, I want to elaborate that my high school G.P.A. was 3.8 upon being admitted to the University of Michigan and I was accepted into and enrolled in the Honors program at University of Michigan.  Also, two years later, Capital West Advisors still has zero complaints on the Better Business Bureau.

This "Consumer Comment" post from March 19, 2014 is nonsense, a fabricated story, and CWA has not had any unsatisfied clients in the past couple of yeras.  Interested individuals can review CWA's A+ Rating with 0 complaints with the Better Business Bureau and 57 reviews on our Trustlink page.

Seth Schwartz is truly a scammer! I am not looking to be sued so I will leave it short and sweet! I worked with Capital West Advisors for the past 5 months and they took my money but geve next to nothing back! Capital West Advisor's plan made no sense and I even had to make corrections to their reports - which in the end looked like a child wrote! I was at dinner the other night in LA, with a bunch of friends. These friends, some movers and shakers, said that Seth Schwartz (Capital West Advisors) was complete hot air and smoke! 2 of the dinner guests told us stories of Seth's days in high school! Of course I laughed - He JUST ripped me off!!! Seems like Seth has not changed! Apparently he was caught stealing food from a teacher's classroom (from her desk drawer of all things) and was the butt of all jokes until graduation. I spoke to a girl who said that she knew him too and that he BARELY graduated from high school! That would explain his lack of work! I wish I had this dinner 6 months ago!!!!!!! Capital West Advisors is a RIPP OFF!!!!!!!!!

Seth,
I really do not want to rehash my problems with you and/or Capital West Advisors, from a couple years ago. My only purpose for making the rebuttal to the attack about my own personal business practices, is simply to refute this "person's" allegations. I wanted to make it perfectly clear that I do not have a website that sells anything and/or have never been sued or sent to collections by any company. This false accusation came well over a year since we last posted and I am only interested in keeping this truthful and accurate. My feelings about what was or was not done for us has not changed. I still believe in simple research. If you are looking to do business with ANYONE, including me (even though I am not in business), PLEASE do the research, both online and off. I know that I did not and now I do!

I am simply refuting the accusations made against me! Sadly, it is always necessary to do the research. 

Wendy,

You say that we have lots of complaints with the Better Business Bureau, but we have only had 2 complaints in the past 3 years out of several hundred clients and have an A Rating.  We tried our best to make you happy and developed a high quality business plan for you, which we revised many times.  To this day, I do not understand why you were not happy.  I have no idea who the individual is that posted the blog about you.

It has been a long time since this occurred and I have no idea what happened to this company. I just came across my intial complaint and while I stand behind it, I would like for you to know that I have NO IDEA who this rebuttal claiming I owe 6 thousand dollars to them is. I do not know of anyone. I have never had conflict with anyone in business before or since, but it is for you to decide! I believe in research and if it is too good to be true, than it is most likely not. In my case, too many promises were made and not kept. I should have known then and I certainly know now.

Seth obviously needs to clean up this blemish on his business, but please, instead of listening to what is said here, please look up the ethics and practices of West Coast Advisers at the Better Business Bureau and others like it. I think you then need to follow your gut.

Seth, no amount of planted rebuttals or friends who post on your behalf will clean up the complaints at the Better Business Bureau. I admit....I did not look and I got burned!

Ironically, I came across this string while I was doing research on another business and found it a very interesting read. Especially, since I have had business with the Client that is making the complaint. Mrs. Kertesz and I have had business in the past involving a situation that, unfortunately due to contractual agreements to confidentiality, I am unable to explain in detail.

Let me say that it more likely that the Client's claims of "bad business" practices are unfounded and another example of how the Client will make every attempt possible to blame someone else for her short comings. My story about the Client is fairly complicated, but I won't bog down the string by explaining in detail everything that happened, so I will attempt to keep it simple.

Suffice it to say that when the agreement was beyond the point of cancellation, Mrs. Kertesz, began making claims that I was in breach of contract and making claims that any and all money exchanged was "rightfully" due back to her. She then began blaming the attorney that originally drafted the contract, a separate agency that was involved with the agreement, and basically everyone involved except herself.

It was, as the "concerned consumer" coined well, on the verge of 'crazy'. It appeared that any and all service provided to the Client, Mrs. Kertesz, did not matter and she claimed that any "product" of the agreement was due her for free, completely. By the sounds of this string, her business practices haven't changed at all.

Seth, be advised, Mrs. Kertesz will continue her claims against you, and she will do anything she can to dirty your name. I am not familiar with your business practices and I will not claim to your ethics or professionalism, but I can say that Mrs. Kertesz's business practices and ethics are reputedly bad.  Heck, she still owes approximately $6,000 on services already rendered.

To anyone who is reading this string, be advised that you should not judge Capital West Advisers on the claims of their Client. Her credibility is non-existent and her integrity is proven to be in question. She has shown herself to be libel and unethical. Do not believe her claims, it is more likely skewed or an out-right lie.

Sounds like you should have had a business plan made up well before your potential investor was leaving for Rome in a week. The dates you're giving convey that you decided to commission them to do work on your project and expected a professional grade biz plan to be completed in about a week for the meager sum of $2500. I'd bet a dollar that the other biz plan companies you were considering cost considerably more and you simply went for Seth's company because it was the cheapest.

Further more, most new business ideas have been tried before, I doubt your idea is going to reshape how the Earth works, so it makes sense that most business plans copy portions of the plan from other successful plans of companies in similar industries. Copying and pasting is just par for the course when it comes to writing business plans. Your really detailed account of your experience with Capital West Advisors makes you sound like a crazy person. Where most people would have moved on and accepted the subpar plan, you choose to blame him for the great downfall of your business instead of investing that energy in getting your company off the ground. So your first foray into starting your own business has some speed bumps, you have to move on and overcome instead of wallowing and trying to discredit someone else's business.

I have asked Rip Off Report several times to remove the link "Review this plan". The intention was not to violate confidentiality, it was to demonstrate that the business plan in nothing short of excellent work and these claims are completely unjustified. We will be happy to give any prospective clients, as many references as they were like.

As I've told Wendy, we will not show this business plan to anyone.

I am absolutely amazed that as a business man, Seth Schwartz (who has signed 4 separate confidentiality agreements with my client), would stoop to such a level as to offer anyone asking, for her business plan. I was hired as a consultant to try to rectify this horrible situation that Capital West Advisors had created.

Our staff has spent over 60 hours re-defining the business direction that the client clearly communicated, organizing the information, correcting the industry statistics, and fixing inaccurate research thrown together by Capital West Advisors. Sadly, the only consistencies in the business plan were the grammatical and punctuation errors.

It amazes me that Seth Schwartz claims that Capital West Advisors has a polished, professional reputation. There are 3 documented complaints in the last 7 months at the Better Business Bureau, because of dishonest work ethic, unprofessionalism, inability to get the work done and unsatisfied customers. Seth Schwartz has made it clear that while there is a dispute between my client and Capital West Advisors, that instead of making a rebuttal (which is rightfully his position), he has chosen to threaten my clients business and expose her business plan. In effect, Capital West Advisors and Seth Schwartz are breaking the law by violating the confidentiality agreement, which he willingly signed four times (with 2 other employees).

In closing, it saddens me that there are companies that are as unethical and dishonest as Capital West Advisors. Unfortunately, this puts a black cloud above the heads of those of us that are reputable companies, willing to make the effort to satisfy our clients at all costs.

Seth, as an employee of Capital West Advisors, you have right to post a rebuttal to my clients claims. But you do not have the right to break the law and thus, her confidentiality agreement with your company by offering her business plan for the world to see; Shame on you!

I would be happy to share the actual business plan created for this client with any prospective client or individual who is interested in reviewing it.

Once again, we developed a high quality, 56 page business plan for this client, which we would be more than happy to share with anyone.

This complaint is completely unjustified. We developed a very high quality, 56 page business plan for this client (47 pages of narrative; 9 page of financial statements). We have the highest satisfaction rate in the industry (approx. 99% of our clients are completely satisfied) and this is the first dispute that Capital West Advisors has encountered in almost 2 years.

I (Seth Schwartz) was 1 of the Managing Directors involved with this client (I started out this project; an Associate and Executive Director developed most of the business plan). This client was referred to us by our competitor MasterPlans, which I initially could not understand why. The client (Wendy Kertesz) said that it was because they were upset that MasterPlans had them fill out the long questionnaire that they typically asks of their clients. The client was, more or less, happy throughout the process, until she encountered a personal crisis, at which point, she delegated the responsibility of completing the plan to her friend Lisa.

Wendy became unavailable for the last 2 weeks; at which point, 3 of us (including myself) were discussing the business plan with Lisa. Lisa initially requested several changes to the Market section and 1st page of the Company Overview, which we implemented. We neglected to completely fix a mistake that referred to the market as the Infertility Market instead of the Fertility Market. Lisa was upset about this and asked for this section to be re-worked. We had also neglected to fix 2 or 3 grammatical/spelling errors. Lisa (who had also communicated this to Wendy) were upset about this neglection, which we immediately corrected. Then, Lisa started to make very vague complaints about the Market section and when neither, Eric, Myself, or Sarah could understand what needed to be done to this plan, I eventually had to call Wendy to understand what, indeed, they needed done to the Market section. (The Market section that we developed is 14 pages, contained figures and trends from valuable, comprehensive reports related to the Fertility Market, comprehensive reports, a target market analysis, demographic information, profile of their 7 most direct competitors, competitive anlayis, competitive strategy, and industry analysis.)

When I called Wendy, she went ballistic saying that she was not supposed to be contacted during her personal crisis. At this point, even though the client was already sitting on an excellent 56 page business plan, which we had already implemented 4 or 5 rounds of revisions to, the client requested their money back!

I want to re-iterate that we developed a very high quality business plan for this client (who at the end of the project stated that they didn't even care about the Operational Plan, Financial Plan, or Growth Plan, even though they were trying to raise money for a Start-up Company and had never mentioned anything of that nature until that point!) This client did not even make one real complaint about our process or our company until the last week of our dealing with them!