CapitalFirst Benefits ripoff ripped off and scammed Miami Florida

On Friday, July 5, 2002, I received a CapitalFirst Benefits Package in the mail indicating that I had seven (7) days to decide if I wanted to take advantage of their program. The package also indicated that if I wanted to take advantage of their program there would be an annual membership fee of $99.95 and a one-time set up fee of $59.95 debited from my checking account.

On Monday, July 8, 2002, I was advised by my bank that CapitalFirst Benefits had already deducted both the $99.95 and $59.95 from my checking account. I was perplexed.

Today on Tuesday, July 9, 2002, well within the seven (7) day grace period, I called CapitalFirst at 1-866-892-6018 and advised their representative "SONJA" that I wanted to cancel my benefits. Although very persistent about wanting to cancel, Sonja continually reiterated the reasons why I should not cancel. Very adamantly I told her I was not interested in her program and wanted to cancel her benefits. I was told by Sonja that I was the first (1st) person to ever not accept their program. I again told her that I was in no shape or form interested in what CapitalFirst had to offer and that I wanted the $99.95 and $59.95 credited back to my checking account. Sonja then told me that she could not do that because I had accepted the program on May 21, 2002. This is an outright lie.

As of this moment, I guess I am out of $99.95 and $59.95 and hope that there will be no other debits to my account. I am in the process of contacting the Better Business Bureau in Miami and my attorney locally. I sincerely hope no other innocent individuals get caught up in this scheme.

Kim
Metairie, Louisiana