• Report: #770770

Complaint Review: CapitalOneAuto - Select Recovery Richmond

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  • Submitted: Mon, August 29, 2011
  • Updated: Wed, August 29, 2012

  • Reported By: Ryanhomesnightmare.com — Kingston Tennessee USA
CapitalOneAuto - Select Recovery Richmond
12270 Maple Street Ashland, Virginia United States of America

CapitalOneAuto/Select Recovery Richmond Select Recovery Agents Inc Capital One auto REPO division Ashland, Virginia

*Author of original report: Why owners refused to give their name

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This company, Select recovery agents in Richmond VA area, acting for Capital One, failed to follow law and company procedure in an expected REPO of a lemon car. I have paid the the full loan amount with $6,500 interest remaining.

The total payment left exceeded the loan agreement for the last several years. Capital One refused to show me any billing details to show why in-spite of repeated requests. The repo owner stole easily resell-able personal property I had not removed, and made no attempt to contact me based on Capital One's own claimed policies of prior notice attempts so I could remove it, give them the keys, and be done with years of an unpleasant experience with Capital One loan servicing.

Most property was removed, as I had a long history of abuse from Capital One Auto and low expectations for them to follow their own guidelines or the law. Capital One will face legal action as a result of several violations that are now fully actionable.

I will update for conclusions. This must be public info. Clearly, they expect to be untouchable and above the law from most people in this situation who are in some sort of financial hardship. Usually true. Not This time.   
Full Contact INFO via Google maps :(took days to get) should others need to contact

http://maps.google.com/maps/place?cid=6159329112730092826&q=ashland+recovery&hl=en&ved=0CCIQ2QY&sa=X&ei=0ndcTq_4JqqOyASTs_zZBg

This report was posted on Ripoff Report on 08/29/2011 11:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/CapitalOneAuto-Select-Recovery-Richmond/Ashland-Virginia-23005-7649/CapitalOneAutoSelect-Recovery-Richmond-Select-Recovery-Agents-Inc-Capital-One-auto-REPO-770770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Why owners refused to give their name

AUTHOR: Ronald - (U.S.A.)

Owned by Jason J Ludwig and NICHOLAS P FICARRA both from Illinios. Public criminal records would be available there.
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