- Report: #180272
Report - Rebuttal - Arbitrate
Complaint Review: Capitol Music
Capitol Music3834 Harrison Rd. Montgomery, Alabama U.S.A.
Capitol Music USA Ripoff Middle/High School band parents, you turn in rented instrument and it is lost and they bill you for it 5 years later because the turn in was not posted to your account Montgomery Alabama
*UPDATE Employee: Small Business Woes
Well 5 years later I get a phone call from a nasty collection agency employee telling me I have to pay $700+ for a flute I supposed stole from Capitol Music. They said they were going to turn me in for civil prosecution on conversion theft charges. I argued with them that I never rented a flute because my son only played a clarinet and now a saxaphone.
Well it turned out Capitol Musics records were wrong about the flute, I rented a clarinet but they did not know where it was and my account was still open so I had to pay for it. I paid the $700+ dollars and will not be prosecuted but they consider it a closed issue so I won't be getting my money back either because I don't have a receipt showing I turned it in. Lesson learned for me, ALWAYS get a receipt, hopefully for others too. If you have had a similar problem with this company please post it here. If this is happening to more than just me then there is a problem with Capitol Music. Maybe an unscrupulous employee, or maybe they make extra money by deliberately ripping people off.
Fort Wayne, Indiana
This report was posted on Ripoff Report on 03/09/2006 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Capitol-Music/Montgomery-Alabama/Capitol-Music-USA-Ripoff-MiddleHigh-School-band-parents-you-turn-in-rented-instrument-an-180272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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