- Report: #425569
Report - Rebuttal - Arbitrate
Complaint Review: Capitol One Auto Finance
Capitol One Auto FinancePO Box #260848 Plano, Texas U.S.A.
Capitol One Auto Finance, Capitol One Lost my Payment they took from my Chevy Chase Account and I have the Proof from my Bank. Plano Texas
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After researching finally they got back to me that my October 08 payment was not received. I have taken time from my home and family to prove this also I have spent extra money trying to resolve this matter. I have sent them certifiied mailing, Fed Ex's and letters showing proof my bank statement from Chevy Chase for the past 6 months including October. This harrasement and I was written up last week by my Manager due to the policy of no personal phones.
Please help me and I welcome anyone who would love to help me fight; when you have solid proof from bank and I have sent them this information; it's apparent they have a lack of customer service for their customers.
Please help me before I loss my job over their mistake.
WASHINGTON, District of Columbia
This report was posted on Ripoff Report on 02/18/2009 10:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Capitol-One-Auto-Finance/Plano-Texas-75026-0848/Capitol-One-Auto-Finance-Capitol-One-Lost-my-Payment-they-took-from-my-Chevy-Chase-Accoun-425569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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