- Report: #797628
Report - Rebuttal - Arbitrate
Complaint Review: Captain Marketing
Captain MarketingInternet United States of America
Captain Marketing Charged me after my cancellation Internet, Internet
*Consumer Comment: To Brian Kennedy
*Consumer Comment: Captain Marketing is Ineffective & Dishonest. Find someone else.
*Consumer Comment: For the Management Team of Captain Marketing
*UPDATE Employee: To Consumer Comment #4
*Consumer Comment: To "Consumer #3"
*Consumer Comment: I am an active client of Captain Marketing for nearly 2 years
*Author of original report: Payments Resolved
*UPDATE Employee: Captain Marketing
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I was not an expert at seo, but not a novice either. After working with Captain Marketing briefly, and reviewing their key word choices, I decided to cut my losses and cancel. They didn't take much time to learn about my business and the process seemed very rushed to me. An expensive lesson, but better than wasting more of my time and money.
After the cancellation, they charged my card not once, but three more times. I've disputed the charges of course, but everyone should know that if you try to cancel with Captain Marketing, be prepared to have three different people chase you down and try to convince you to stay with them. Frankly, I didn't know if they could do the job I needed or not. I just realized that I hadn't really done my due diligence. The people at Captain Marketing do not accept no for an answer, so if you're trying to cancel with them, make sure to contact your credit card company and take steps so they can't charge your card again.
Most SEO companies are great at making promises and it's pretty hard to find one that will show you a return on investment. Every one I have talked to focuses on #1 rankings, not whether I'm actually getting more leads or not. I'm hesitant to turn it over to someone especially when they aren't willing to back up their promises with actual sales lead results.
This report was posted on Ripoff Report on 11/13/2011 04:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Captain-Marketing/internet/Captain-Marketingnbsp-Charged-me-after-my-cancellation-Internet-Internet-797628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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