- Report: #233284
Report - Rebuttal - Arbitrate
Complaint Review: Captive Hearing
Captive Hearing1964 Schell Drive Rockford, Illinois U.S.A.
Captive Hearing did not honor or follow through with refund ripoff Rockford Illinois
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The difference in the 2 hearing aids was $209.00, which we have have recieved that refund, or credit back to the credit card that we used to make the original purchase.
It does seem that the company has gone out of business. The lady that seemed to be in charge of the ordering proccess said that we would see the credit the next month, but when we did not, I called back and left a message, I sent an email, called several more times, eventually getting a message that the box was full and could not hold any more messages.
Fortunately we are only out $209.00, but it does seem like someone should have to pay back these older people that they are ripping off. with few exceptions the elderly are the main users of hearing aids
belhaven, North Carolina
This report was posted on Ripoff Report on 01/29/2007 10:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Captive-Hearing/Rockford-Illinois-61109/Captive-Hearing-did-not-honor-or-follow-through-with-refund-ripoff-Rockford-Illinois-233284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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