- Report: #455325
Report - Rebuttal - Arbitrate
Complaint Review: Captures.com, Visible.net, Webmarketingsource.com
Captures.com, Visible.net, Webmarketingsource.com14953 NE 95th Street Redmond, Washington U.S.A.
Captures.com, Visible.net, Webmarketingsource.com TOOK MY MONEY and DELIVERED NOTHING!! Redmond Washington
As proof they showed me webistes that belonged to their clients.
The even called me on the weekend and convinced me that they were genuine and in June I paid them $9400 as was eager to get started.
By July I was calling and emailing to get things moving. I spoke to the web designer, and went over my ideas, as I had with the marketing person for a dynamic site with commercial type video. He asked me to direct him to a site like the one I had in mind and I did so.
By September my site was still not ready. I was given over to a technician. Who then guided me through search engine details and product entry details, this was very time consuming and distracting. I started asking for my money back.
In November a rushed attempt was made to produce and publish a site with many errors. It required lots of fixes. The designer admits that it was not a practice to put video on a site...SO AGAIN I ASKED FOR A REFUND.
by December I cannot reach anyone by phone and am not getting email responses....there is a new messaging system without a human to speak to. More importantly, I am being charged $139.99 for hosting. I ask to terminate any further charges and disable the site.
Captures.com, Visible.net, Webmaketingsource.com is not forthright in their business practices. They market and contract terms that they do not fulfill and they will not refund you when they make a error or fall short of their promises.
Based on my experiences, DO NOT DO BUSINESS WITH VISIBLE.NET.
This report was posted on Ripoff Report on 05/26/2009 10:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Capturescom-Visiblenet-Webmarketingsourcecom/Redmond-Washington-98052/Capturescom-Visiblenet-Webmarketingsourcecom-TOOK-MY-MONEY-and-DELIVERED-NOTHING-Re-455325. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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