- Report: #994388
Report - Rebuttal - Arbitrate
Complaint Review: Car Acquire
Car Acquire1837 S. Nevada Avenue #253 Colorado Springs, Colorado United States of America
Car Acquire Exagerated claims of their performance and ability to quickly sell my car and not honoring refund. Colorado Springs Colorado
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There was not one call made updating the progress of the sale, prospective puechasers....not ONE word. The only time there was any conversation was when I called them. Jo Anthony, who was my initial concact and processed my order was ALWAYS busy, never did talk to me. When I called them about their lack of performance, they sent me a gas card to appease me, but it had so many conditions, it was worthless.
After several months, I noticed they had a money back gurantee and that I had paid for one. No mention was made of this when I signed up. I sent a registered, notarized letter to them requesting the refund, as was stated on their form, and received an e-mail from Jon Anthony, saying I had not sent it in soon enough so they would not pay. Would have helped that they would have told me I had it. Deception is one of their key attributes and I must say they are good at it. No e-mails or calls to Jon Anthony are returned and I feel they will not be.
The only thing they are good at is selling the package. They give you no assistance after that and I really think there is no plan that they ever would. If you sign up for this program, figure it is a donation to their program and that you will not see your car sold or any refund for their non-performance.
This report was posted on Ripoff Report on 01/10/2013 05:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Car-Acquire/Colorado-Springs-Colorado-/Car-Acquire-Exagerated-claims-of-their-performance-and-ability-to-quickly-sell-my-car-and-994388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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